DSAPP utility does not start on SLES15 SP1

This document (7024139) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 15
GroupWise Mobility Service 18

Situation

When I install the DSAPP utility that works with GroupWise Moblity 18, and I try to start it I get an error and it will not
start on SLES15 SP1.

Resolution

Go to Yast, Software Managment, search for "python2-rpm".  When the Yast install of this library completes, you now should be able to run /opt/novell/datasync/tools/dsapp/dsapp.sh without an error.

Cause

The DSAPP utility , on SLES15 SP1, did not have access to a needed python library.  This library s not installed by
default on this service patch level of SLES15.

Additional Information

The error received is :


Traceback (most recent call last):

  File "/opt/novell/datasync/tools/dsapp/dsapp.py", line 131, in <module>
    import dsapp_Definitions as ds
    
  File "/opt/novell/datasync/tools/dsapp/lib/dsapp_Definitions.py", line 11, in <module>
  
    import subprocess,socket,re,rpm,contextlib
    
ImportError: No module named rpm

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7024139
  • Creation Date: 25-Sep-2019
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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