SUSE Customer Center (SCC) enablement for SUSE Linux Enterprise Server 11

This document (7024042) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Server 11 Service Pack 3 SAP (SLES 11 SP3 SAP)
SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4)
SUSE Linux Enterprise Server 11 Service Pack 4 SAP (SLES 11 SP4 SAP)
SUSE Linux Enterprise Server 11 Service Pack 4 LTSS (SLES 11 SP4 LTSS)


Situation

The Novell Customer Center (NCC) will not be available for systems running SUSE Linux Enterprise Server 11 in near future.
SUSE Linux Enterprise Server 11 Servers that are now registered to the Novell Customer Center (NCC) need to be enabled or migrated to the SUSE Customer Center (SCC) to get also in future maintenance updates.

Resolution

SLES 11 SP3 LTSS & SLES 11 SP4 LTSS

Existing firewall rules must not interfere with scc.suse.com (which is implied with the manual URL change) and updates.suse.com (where updates will be downloaded from) in order to receive updates in the future.

A. Automatic migration of SUSE Linux Enterprise Server 11 systems from to SCC from NCC.

An RPM update will be or is distributed to enable automatically migration to SCC from NCC.
The key points of the automatic migration to SCC:
1. Requires cron
2. Logs are written to syslog and tagged with "suse_register"
3. Three log levels are being used: "info"(default), "debug" and "error"
4. Successful migration is marked in the logs with "info" level by "Migration completed successfully."
5. The update script is schedule by a file in /etc/cron.d and will be removed automatically when changes were done.
6. In case of an error,
suse_register's logs are written to /root/.suse_register.log
7. The location of migration script is /usr/lib/suseRegister/bin/cron_migration_to_scc. Could be ran also manually, logs to syslog not to stdout.


B. Manual enablement to SCC

    1. Server connected directly to SCC

New SLES-11 Installation (not supported anymore):
  • For new SLES-11 installation from DVD media please skip the registration.
After installation, run the registration directly to SCC as shown below.

Migration SLES-11 to SCC
Adapt the url to set to point to SCC instead of NCC:

# vi /etc/suseRegister.conf
url = https://scc.suse.com/ncc/center/regsvc


 Registration
# suse_register -a email=your-email@example.com -a regcode=<SLES-Key>

Registration finished successfully,refresh all services
 # zypper refs
Refreshing service 'scc_suse_com'.
All services have been refreshed.

# zypper lr
# | Alias                                    | Name                        | Enabled | Refresh
--+------------------------------------------+-----------------------------+---------+--------
1 | scc_suse_com:SLE11-Public-Cloud-Module   | SLE11-Public-Cloud-Module   | Yes     | Yes
2 | scc_suse_com:SLE11-SP4-Debuginfo-Pool    | SLE11-SP4-Debuginfo-Pool    | No      | Yes
3 | scc_suse_com:SLE11-SP4-Debuginfo-Updates | SLE11-SP4-Debuginfo-Updates | No      | Yes
4 | scc_suse_com:SLE11-Security-Module       | SLE11-Security-Module       | No      | Yes
5 | scc_suse_com:SLES11-Extras               | SLES11-Extras               | No      | Yes
6 | scc_suse_com:SLES11-SP4-Pool             | SLES11-SP4-Pool             | Yes     | Yes
7 | scc_suse_com:SLES11-SP4-Updates          | SLES11-SP4-Updates          | Yes     | Yes

 

   2 Client connected directly to SMT-12 (SMT on SLES 11 SP4 is not supported)

New SLES-11 Installation (not supported anymore):
Install SLES-11 from DVD media and skip the registration.
Run the client  SMT reregistration.

Installed SLES-11 clients
No changes on client needed as SMT is connected to SCC

How to migrate SMT to access SCC (SUSE Customer Center) and register SLES 12 servers is documented in TID 7015836

   3 Client connected directly to SUSE MANAGER

New SLES-11 Installation:
Install SLES-11 from DVD media and skip the registration.
Run the client  SUSE MANAGER traditional or salt reregistration.

Installed SLES-11 clients
No changes on client need as SUSE MANAGER is connected to SCC

Cause


Additional Information

More information about the SUSE Customer Center can be found here: https://scc.suse.com/docs/help

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7024042
  • Creation Date: 30-Jul-2019
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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