Accessing YAST2 through putty via SSH with Exceed interface on Windows platform causes keyboard mapping shift.

This document (7022647) is provided subject to the disclaimer at the end of this document.

Environment


SUSE Linux Enterprise Server 12 Service Pack 2 (SLES 12 SP2)
SUSE Linux Enterprise Server 12 Service Pack 1 (SLES 12 SP1)

Situation

The customer uses putty and Exceed v14.x on a Windows 7 workstation to create an X11 session to a SLES 12 sp2 server to run yast2.  The problem is that once they are in yast2, the keyboard map seems to be shifted.  For instance if you type the character "g", you will se the character "f" instead.  The same goes for all characters on the keyboard. Typing in other applications and on the terminal text screen appear normal.  This works fine when accessing a SLES 11.x server.

Resolution

In this case the Exceed application had a configuration option to fix this problem.  Open Exceed and select  "swithch to classic view" -> "Protocol" -> "Extensions" and then check the "XKEYBOARD" option. After applying this change, the keyboard map in yast2 seems to work fine.

Cause

Engineering did make some changes to the libraries for yast2  which were necessary.  It is expected that clients will  comply with your newer standard.  

Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022647
  • Creation Date: 08-Feb-2018
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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