Task stuck in SUMA webUI - Task Engine Status.

This document (7022435) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 3.2
SUSE Manager 3

Situation

In SUMA webUI, "Admin - Task Engine Status - Runtime Status" running tasks are still observed, although in the taskomatic logs, it is clear that  the job has actually already finished.
 
Example:
INFO   | jvm 1    | 2017/11/30 05:44:00 | 2017-11-30 05:44:00,143 [DefaultQuartzScheduler_Worker-1] INFO  com.redhat.rhn.taskomatic.task.ChannelRepodata - In the queue: 1
INFO   | jvm 1    | 2017/11/30 05:44:00 | 2017-11-30 05:44:00,162 [Thread-15686] INFO  com.redhat.rhn.taskomatic.task.repomd.RepositoryWriter - File Modified Date:2017-11-28 05:46:36 CET
INFO   | jvm 1    | 2017/11/30 05:44:00 | 2017-11-30 05:44:00,162 [Thread-15686] INFO  com.redhat.rhn.taskomatic.task.repomd.RepositoryWriter - Channel Modified Date:2017-11-30 05:43:43 CET
INFO   | jvm 1    | 2017/11/30 05:44:00 | 2017-11-30 05:44:00,190 [Thread-15686] INFO  com.redhat.rhn.taskomatic.task.repomd.RepositoryWriter - Generating new repository metadata for channel 'sles11-sp4-updates-x86_64'(sha1) 2953 packages, 637 errata
INFO   | jvm 1    | 2017/11/30 05:44:05 | 2017-11-30 05:44:05,809 [Thread-15678] INFO  com.redhat.rhn.taskomatic.task.RepoSyncTask - 05:43:53 ======================================
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:43:53 | Channel: sle11-sdk-sp4-pool-x86_64
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:43:53 ======================================
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:43:53 Sync of channel started.
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:43:57 Repo URL: https://updates.suse.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-x86_64/?gGVRvB0TGIi90EruqJIS-SgUkyJc58JLsoI1WmvTVXNNNDKjy1g2HumK5ntSNzcOePLGuSk9kEXRfWo5TEylglQPDCpC_aVv3PPKcg4btjfOcX97lvPEqEKljPz1QOppxiT9mXygiRrT
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:43:57 Packages in repo:              2752
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:44:05 No new packages to sync.
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:44:05 Repo https://updates.suse.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-x86_64/?gGVRvB0TGIi90EruqJIS-SgUkyJc58JLsoI1WmvTVXNNNDKjy1g2HumK5ntSNzcOePLGuSk9kEXRfWo5TEylglQPDCpC_aVv3PPKcg4btjfOcX97lvPEqEKljPz1QOppxiT9mXygiRrT has 0 patches.
INFO   | jvm 1    | 2017/11/30 05:44:05 | 05:44:05 Sync completed.

Resolution

To resolve this properly, the following must be fixed directly in SQL (only restarting spacewalk is not sufficient !).

Example :
spacewalk-service stop
spacewalk-sql - <<<"UPDATE rhnTaskoRun SET status = 'FINISHED', end_time = now() WHERE status = 'RUNNING' OR end_time IS NULL;"
spacewalk-service start

Cause

Tasks that were already finished were incorrectly identified as still running.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022435
  • Creation Date: 06-Dec-2017
  • Modified Date:23-Jul-2020
    • SUSE Manager

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