cups drops jobs after three hours of printer unattainability

This document (7021359) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 12
cups > 1.6b1


Jobs sent to printers which are unresponsive for a longer period are dropped by cups. When activating debug mode the following message can be found in /var/log/cups/error_log :

E [08/Sep/2017:01:18:05 +0200] [Job 4] The printer is not responding.
I [08/Sep/2017:01:19:02 +0200] [Job 4] Canceling stuck job after 10800 seconds.


Set MaxJobTime in /etc/cups/cupsd.conf to 0 to disable this behavior. See man 5 cupsd.conf for more information.


cups 1.6b1 introduced a changed behavior that cancels jobs after 10800 seconds of printer unattainability by default.


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  • Document ID:7021359
  • Creation Date: 11-Sep-2017
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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