crash fails with error: "invalid structure member offset"

This document (7017855) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 12 Service Pack 1 (SLES 12 SP1)


crash fails to open a kernel dump, (vmcore).
During the initialization the following error message is seen:

crash: invalid structure member offset:

For example:

[/usr/bin/crash] error trace: 80077b06 => 800ebf28 => 8012d1f6 => 8012d15c

8012d15c: (undetermined)
8012d1f6: OFFSET_verify+62
800ebf28: module_init+1528
80077b06: main_loop+558
It fails with kernel versions >= 3.12.57-60.35


The crash update, crash-7.1.5-7.1 released July 2016 includes the patch to resolve the problem.

Since this also affects systemtap, systemtap was updated to systemtap-2.5-8.3 to address the problem.
The systemtap update released July 2016 includes the patch to resolve the problem here.

A future crash and systemtap update for SLES12 LTSS (Long Term Service Pack Support) will include the patch as well.
Customers with a Long Term Support Contract can contact SUSE Technical Support to request a PTF (temporary fix).


Changes to the kernel module structure to fix a problem in the kernel introduced this problem.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7017855
  • Creation Date: 18-Jul-2016
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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