SKIPPED errata cache tasks - Web Interface takes long to update afer patching a system

This document (7016647) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 2.1

Situation

Accessing the following page in the Web-Interface of SUSE Manager:

Admin -> Task Schedules -> errata-cache-default -> errata-cache-bunch

(equals: https://<yourSUSEManager>/rhn/admin/BunchDetail.do?label=errata-cache-bunch)

shows a lot of SKIPPED errata-cache runs and only a few or no FINISHED tasks.


Resolution

To solve this problem go to the following page in the Web-Interface

Admin -> Task Schedules -> errata-cache-default

(equals: https://<yourSUSEManager</rhn/admin/ScheduleDetail.do)

Check what the schedule says. If is set to run every 10 minutes ("0 0/10 * * * ?"). Please change it to run every minute: "0 * * * * ?".

Cause

If the SUSE Manager 2.1 system was migrated from version 1.7, this job is scheduled to run too infrequently (the default setting in version 1.7 was every 10 minutes).

New SUSE Manager 2.1 installations do have the correct value by default.

An upcoming maintenance update will fix this problem. Setting this configuration parameter manually precedes this part of the maintenance update.

Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7016647
  • Creation Date: 02-Jul-2015
  • Modified Date:03-Mar-2020
    • SUSE Manager

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