No Updates Available for Server

This document (7016501) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11
SUSE Linux Enterprise Server 12

Situation

After registering the server and some time has gone by, the server still does not receive any updates. The following output is observed.
# /usr/bin/zypper --non-interactive --no-gpg-checks refresh
Repository 'SLES12-12-0' is up to date.
Repository 'SLES12-Pool' is up to date.
All repositories have been refreshed.

# /usr/bin/zypper --non-interactive --no-gpg-checks list-updates
Loading repository data...
Reading installed packages...
No updates found.

# /usr/bin/zypper --non-interactive --no-gpg-checks products
Loading repository data...
Reading installed packages...
S | Repository | Internal Name | Name                            | Version | Arch   | Is Base
--+------------+---------------+---------------------------------+---------+--------+--------
i | @System    | SLES          | SUSE Linux Enterprise Server 12 | 12-0    | x86_64 | Yes   

# /usr/bin/zypper --non-interactive --no-gpg-checks repos
# | Alias                                                           | Name                     | Enabled | Refresh
--+-----------------------------------------------------------------+--------------------------+---------+--------
1 | SLES12-12-0                                                     | SLES12-12-0              | Yes     | No    
2 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Debuginfo-Pool    | SLES12-Debuginfo-Pool    | No      | No    
3 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Debuginfo-Updates | SLES12-Debuginfo-Updates | No      | Yes   
4 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Pool              | SLES12-Pool              | Yes     | No    
5 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Updates           | SLES12-Updates           | No      | Yes   

Resolution

Register the server properly using SUSEConnect (SLE12) or suse_register (SLE11)
If you do not have a "-Updates" channel for each product, the server is not registered correctly.
See https://www.suse.com/products/server/how-to-buy/ to get a valid registration code.

 Enable the Updates repositories

If you don't see an SLES*-Updates repository at all, you will need to register your server correctly. If the Updates repository is available, it must be enabled. In this case, the repository name is "SLES12-Updates" Do the following to enable the repository.

# zypper modifyrepo --enable SLES12-Updates
Repository 'SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Updates' has been successfully enabled.

# /usr/bin/zypper --non-interactive --no-gpg-checks repos
# | Alias                                                           | Name                     | Enabled | Refresh
--+-----------------------------------------------------------------+--------------------------+---------+--------
1 | SLES12-12-0                                                     | SLES12-12-0              | Yes     | No    
2 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Debuginfo-Pool    | SLES12-Debuginfo-Pool    | No      | No    
3 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Debuginfo-Updates | SLES12-Debuginfo-Updates | No      | Yes   
4 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Pool              | SLES12-Pool              | Yes     | No    
5 | SUSE_Linux_Enterprise_Server_12_x86_64:SLES12-Updates           | SLES12-Updates           | Yes     | Yes   

# /usr/bin/zypper --non-interactive --no-gpg-checks refresh
Repository 'SLES12-12-0' is up to date.
Repository 'SLES12-Pool' is up to date.
Repository 'SLES12-Updates' is up to date.
All repositories have been refreshed.
Notice that the zypper refresh command now lists the SLES12-Updates repository. You can now attempt to apply all updates to the server with zypper update.

Cause

The server was not registered or had a disabled update repository.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7016501
  • Creation Date: 13-May-2015
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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