SUSE MANAGER mgr-ncc-sync fails with "Couldnt resolve proxy 'http'"

This document (7015059) is provided subject to the disclaimer at the end of this document.


SUSE Manager 1.7


Could not run mgr-ncc-sync or any available switches with command. The error in /var/log/rhn/mgr-ncc-sync.log stated:

Downloading NCC data from https://%(authuser)s:%(authpass) using credentials #0
2014/05/13 17:28:02 -07:00 4017 common/suseLib.send('ERROR', "Couldn't resolve proxy 'http'")
NCC connection failed.

Customer had the following in the /etc/rhn/rhn.conf file.
server.satellite.http_proxy =
server.satellite.https_proxy =


Remove http:// and https:// from the following lines:

server.satellite.http_proxy =
server.satellite.https_proxy =

so it reads

server.satellite.http_proxy =
server.satellite.https_proxy =


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015059
  • Creation Date: 14-May-2014
  • Modified Date:03-Mar-2020
    • SUSE Manager

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact:

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center