Browsing to the Studio Onsite server fails after installation of the image.

This document (7014707) is provided subject to the disclaimer at the end of this document.


Studio Onsite 1.3
Network with no DHCP server access


The Studio Onsite server is installed using the disk image written directly to the hard drive.  When the server initially boots up it goes through a setup/configuration process that is entirely automated.  No user intervention.

During this process it requires some information from a DHCP server about the local network.  If a DHCP server cannot be found then the following problems happen:

1.  The server certificate will not be created.

2.  Ownership of files and directories under /studio-data/studio will be set to root rather than wwwrun:www.


1.  To fix the ownership problem run the following command:

chown -R wwwrun:www /studio-data/studio

2.  Setup the network configuration using 'yast network'.  Make sure to include the proper hostname and dns configuration.  Verify network connectivity when done.

3.  Verify the hostname is setup correctly by running this command:

hostname -f

It should return the name of of the server.  If it does not then go back to step 2 and make sure the network is configured properly with the hostname entered in the IP Address configuration and in the DNS/Hostname configuration.

4.  Recreate the server certificate by running this command:


5.  With the new certificate in place the apache2 server should start with no problem:

rcapache2 start

6.  Try to browse to the server.  It should now work.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014707
  • Creation Date: 06-Mar-2014
  • Modified Date:03-Mar-2020
    • SUSE Studio

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact:

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center