mcelog not working with AMD processor family 16 and above on SLES11 SP3
This document (7013006) is provided subject to the disclaimer at the end of this document.
AMD processor families 16 and newer do not support mcelog.
On SLES11 SP3 running mcelog with newer AMD CPUs leaves /var/log/mcelog empty, even in case of hardware errors.
Yet loading the module still is triggered by the mcelog startscript:
linux:~ # /etc/init.d/mcelog start
Starting mcelog... AMD CPU detected, loading edac_mce_amd done
A patch has been released to fix this issue on October 24, 2013. Update the system to apply the patch. The specific patch that addresses this issue can be found at http://download.novell.com/Download?buildid=Hp-QDHVE-oM~
Intel processors are not affected and still can be monitored with mcelog.
The keyword for a failure is: [Hardware Error]
Example of a failure:
[32683.598837] [Hardware Error]: MC4 Error (node 0): DRAM ECC error detected on the NB.
[32683.615771] [Hardware Error]: Error Status: Corrected error, no action required.
[32683.615780] [Hardware Error]: CPU:0 (15:2:0) MC4_STATUS[-|CE|MiscV|-|AddrV|-|-|CECC]: 0x9c4a400053080a13
[32683.615783] [Hardware Error]: MC4_ADDR: 0x000000032c4aa220
[32683.615790] [Hardware Error]: cache level: L3/GEN, mem/io: MEM, mem-tx: RD, part-proc: RES (no timeout)
Note: The mcelog version on the SP3 DVD (mcelog-1.0.2013.01.18-0.11.9) contains a cosmetical bug and prints an error even on processor family 15 which still works with mcelog. A fixed package is available but as of early August 2013 not yet released
Make sure to install the latest mcelog update from the update channels if you spot a higher mcelog version than mentioned above, please.
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- Document ID:7013006
- Creation Date: 08-Aug-2013
- Modified Date:03-Mar-2020
- SUSE Linux Enterprise Server
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