Attempting vnc connection results in gray screen with X mouse cursor.

This document (7008222) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Desktop or Server
Remote access enabled in YaST-->Network Services-->Remote Administration (VNC)

Situation

Remote Administration (VNC) enabled in YaST on a SUSU Linux Enterprise Server or Desktop 11 SP1 system.   Attempting to connect through a VNC client on either Windows or another SUSE Linux system, a gray screen would be displayed with a X mouse cursor.

Resolution

In the /etc/hosts file, the entry for 127.0.0.1 looked like this:

127.0.0.1         null

It should normally look similar to this:

127.0.0.1         localhost  <hostname>
(the <hostname> would be the actual hostname for this system)

Fixed the /etc/hosts entry and it started working perfectly.


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008222
  • Creation Date: 28-Mar-2011
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server

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