The mouse does not work on a SLES vm on Hyper-V

This document (7007947) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 Service Pack 1
SUSE Linux Enterprise Server 11
SUSE Linux Enterprise Server 10 Service Pack 3
Microsoft Windows Server 2008 Hyper-V
Microsoft Windows Server 2008 R2 Hyper-V

Situation

Mouse is not captured when accessing a SLES VM over a remote connection.

Resolution

The mouse on a Suse Linux Enterprise (SLE) VM is not captured in a nested RDP session to a Hyper-V server.
Therefore, in order to have mouse support, access the VM directly in one of the following methods:
  • Directly from the Hyper-V server's console
  • Use "ssh -X <user@vm ip or host name" to access the SLE VM directly
  • Use VNC to access the SLE VM directly.

Additional Information

VMConnect is the utility used to connect to a Hyper-V virtual machine that is built into Hyper-V Manager.  VMConnect uses RDP as the connection protocol to remote the virtual machine video and input.  When you RDP into the Parent Partition and attempt to connect to a virtual machine via VMConnect, you encounter the problem described in this article.

For more information you can reference the following Microsoft Technet article: 
http://technet.microsoft.com/en-us/library/cc742454.aspx

For Suse Linux Enterprise (SLE) 10 SP3 there is a possible solution but it is not supported by SUSE:
Download and install the InputVSC Driver from Citrix Project Satori @ http://www.xen.org/download/satori.html.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007947
  • Creation Date: 17-Feb-2011
  • Modified Date:16-Mar-2021
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center