SMT is unable to communicate with Novell through proxy server
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Subscription Management Tool (SMT) for SUSE Linux Enterprise 10
Subscription Management Tool (SMT) for SUSE Linux Enterprise 11
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11
3rd-party Proxy device
The Subscription Management Tool (SMT) is configured to use a proxy configuration. When it is set to bypass the proxy server, or is set to go out through a non-ssl connection, SMT connects to Novell correctly. However, when SMT
is set to go through the proxy over SSL, the following errors are recorded:
"Failed to download https: secure-www.novell.com center regsvc ?
List registrations request failed.
Flagged Catalogs which can be mirrored
Failed to download https: nu.novell.com repo repoindex.xml
File not found tmp ZYNak7rFnt repo repoindex.xml
The 3rd-party proxy is using a self-signed certificate. LAN traces taken shows the client responding by saying "Unknown CA", which prevents the connection from being established. The certificate had been copied to the SMT server.
1. Verify the certificate was copied to /etc/ssl/certs
2. From the console prompt, su to the server. Run the command c_rehash /etc/ssl/certs/
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- Document ID:7006943
- Creation Date: 28-Sep-2010
- Modified Date:03-Mar-2020
- Subscription Management Tool
- SUSE Linux Enterprise Server
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