SUSE Support

Here When You Need Us

Enabled Remote Administration (VNC) on SLED 11 but getting gray screen when connecting.

This document (7002955) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise 11

Situation

In YaST under the Network Devices group, select Remote Administration (VNC) and configure it for remote access.

Attempt to vnc to the system.  The result will be a gray screen with a mouse cursor.  

Resolution

The system needs to allow a xdmcp connection.  One configuration file was not changed when VNC was enabled.

Edit the file "/etc/gdm/gdm.schemas" and find the following section:

<schema>
     <key>xdmcp/Enable</key>
     <signature>b</signature>
     <default>false</default>
</schema>

Change the "false" to "true" and save.  It should look like this:

<schema>
     <key>xdmcp/Enable</key>
     <signature>b</signature>
     <default>true</default>
</schema>

Restart the system to have the change recognized.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002955
  • Creation Date: 09-Apr-2009
  • Modified Date:28-Sep-2022
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Desktop

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.