Installing SLES 9 SP4 on HP Proliant DL385 G5 Quad Core server

This document (7002254) is provided subject to the disclaimer at the end of this document.


Novell SUSE Linux Enterprise Server 9 Service Pack 4


When attempting to install SLES 9 SP4 on this hardware, the first stage of the installation goes through as expected, but the system hangs after the first reboot, before the second stage of the installation can take place. 

The hardware is YES! certified for SLES 9 SP4 (, and there is an indication on the certification note that a higher version of the kernel is required than that in the original version of SP4. However it may not be obvious that this newer kernel needs to be installed before the second stage of the installation proceeds.


A newer kernel needs to be installed either manually or using an autoyast "chroot" script before the first boot of the system and the second stage of the installation takes place.

Manually, this can be done by booting into the rescue system, mounting the disk partitions and chrooting into the installed system. 

Boot from the installation media, and choose "Rescue system".

Log in as root, and mount the root partition on /mnt and any other filesystems which are on separate partitions under /mnt (e.g. /mnt/boot or /mnt/var if these were configured as separate partitions during the first stage of the installation).

Mount /proc and /sys at /mnt/proc and /mnt/sys using the commands
mount --bind /proc /mnt/proc
mount --bind /sys /mnt/sys

Then issue the command
chroot /mnt

Now a newer kernel package can be copied onto the system and installed using rpm.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7002254
  • Creation Date: 12-Mar-2009
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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