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SUSE MANAGER mgr-ncc-sync fails with "Couldnt resolve proxy 'http'"

This document (7015059) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 1.7

Situation

Could not run mgr-ncc-sync or any available switches with command. The error in /var/log/rhn/mgr-ncc-sync.log stated:

Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xml using credentials #0
2014/05/13 17:28:02 -07:00 4017 0.0.0.0: common/suseLib.send('ERROR', "Couldn't resolve proxy 'http'")
NCC connection failed.

Customer had the following in the /etc/rhn/rhn.conf file.
server.satellite.http_proxy = http://xxx.xxx.xxx.xxx:8080
server.satellite.https_proxy = http://xxx.xxx.xxx.xxx:8080

Resolution

Remove http:// and https:// from the following lines:

server.satellite.http_proxy = http://xxx.xxx.xxx.xxx:8080
server.satellite.https_proxy = http://xxx.xxx.xxx.xxxx:8080

so it reads

server.satellite.http_proxy =  xxx.xxx.xxx.xxx:8080
server.satellite.https_proxy = xxx.xxx.xxx.xxx:8080

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015059
  • Creation Date:14-MAY-14
  • Modified Date:14-MAY-14
    • SUSESUSE Manager

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