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configure-proxy.sh fails on SUSE Manager Proxy with NPBootstrap error

This document (7014990) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 1.7

Situation

The configure-proxy.sh script on a SUSE Manager proxy fails with an error while starting NPBootstrap:
Starting MonitoringScout ... 
        Starting InstallSoftwareConfig ...  [ OK ]
        Starting NPBootstrap ...  2014-05-01 10:39:09 NPBootstrap:      !! ERROR FROM SHELL COMMAND:
2014-05-01 10:39:09 NPBootstrap:        !! STDOUT: Requesting **XPROTO**://**RHN_SAT_HOSTNAME**[...]
2014-05-01 10:39:09 NPBootstrap:        !! STDERR: Bad request: URL must be absolute at /usr/bin/npBootstrap.pl line 74
2014-05-01 10:39:09 NPBootstrap:        !! EXIT: 65280
[ FAIL ]
2014-05-01 10:39:09 NPBootstrap: WARNING: STARTED BUT *NOT* RUNNING
2014-05-01 10:39:09 NPBootstrap: ERRORS ENCOUNTERED DURING LAST ACTION:
2014-05-01 10:39:09 NPBootstrap:        !! ERROR FROM SHELL COMMAND:
2014-05-01 10:39:09 NPBootstrap:        !! STDOUT: Requesting **XPROTO**://**RHN_SAT_HOSTNAME**[...]
2014-05-01 10:39:09 NPBootstrap:        !! STDERR: Bad request: URL must be absolute at /usr/bin/npBootstrap.pl line 74
2014-05-01 10:39:09 NPBootstrap:        !! EXIT: 65280

Resolution

Please do not enable monitoring if unless activated on the SUSE Manager. During the setup process please confirm the settings for the SUSE Manager as monitoring parent but select "n" at this point in the setup process:
Enable monitoring scout [Y/n]:

Cause

Monitoring gets enabled during the configuration process but was not configured and activated on the SUSE Manager itself.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7014990
  • Creation Date:01-MAY-14
  • Modified Date:01-MAY-14
    • SUSESUSE Manager

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