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SLE 10 SP4 Activation returns Invalid certificate received from server

This document (7012549) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 10 Service Pack 4
SUSE Linux Enterprise Desktop 10 Service Pack 4

Situation

When attempting to register a SLE 10 SP4 system, the following error is returned:

ERROR: Could not add 'https://nu.novell.com': Failed to download XML metadata: Download failed: (https://nu.novell.com/repo/repoindex.xml) Invalid certificate received form server.

The error is encountered either during registration during install under details in the error popup or when performing a suse_register from the command line during the rug refresh stage.


Resolution

If the error is encountered during installation select "back", select the "Configure Later" radio button, and finish the installation.

Once the installation is complete use the following steps to resolve the issue:

1. Open a terminal window and login as root
2. Run the following command:

suse_register -d 3 -a email=<your email address> -a regcode-sles=<your sles registration code> -L /tmp/register.txt

NOTE:  remove the >< when entering the information.  If OES is also installed on the system add the following after the sles registration code:

-a regcode-oes=<your oes registration code>

2. The error will still occur when the rug refresh stage is performed by the registration.  However, this will enable the YaST2 Online Updates component.  That can be used to update several rpms doing the following:

- Open YaST2 --> Software --> Online Updates
- Either fully patch the server or at the very least install the following rpms:
slesp4-openssl
slesp4-openssl-certs
slesp4-zmd
slesp4-compat-openssl097g
slesp4-bytefx-data-mysql
slesp4-libxml2
- Open a terminal, login as root, and run the following:

suse_register -r -d 3

- The suse_register refresh should now run without errors and rug ca should now show the SLEx10-SP4-Updates and SLEx10-SP4-Pool catalogs.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012549
  • Creation Date:04-JUN-13
  • Modified Date:04-JUN-13
    • SUSESUSE Linux Enterprise Desktop
      SUSE Linux Enterprise Server

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