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SUSE Manager UI displays Internal Server Error

This document (7012485) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 1.7

Situation

When clicking a link in SUSE Manager GUI an Internal Server Error message is displayed.

The following messages can be seen in /var/log/apache2/error_log :

[Mon May 27 08:49:32 2013] [error] [client IP] APR::Request::Error=HASH(0x7f0e5dffdf90), referer: https://susemanager/rhn/ssm/index.do
[Mon May 27 08:49:32 2013] [error] [client IP] APR::Request::Error=HASH(0x7f0e5e24c8d8), referer: https://susemanager/rhn/ssm/index.do

Resolution

Remove cookies related to SUSE Manager site or use a browser other than Firefox.

Cause

This is a browser related issue. The cookies are damaged and the page is not displayed correctly.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7012485
  • Creation Date:27-MAY-13
  • Modified Date:27-MAY-13
    • SUSESUSE Manager

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