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Scheduling Service Pack migration on SUSE manager fails with internal server error

This document (7004532) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 1.7

Situation

Scheduling a service pack migration for a SUSE Manager registered client shows an internal server error in the web interface. The following error can be found in /var/log/tomcat6/catalina.out:
2013-11-04 09:27:25,456 [TP-Processor2] ERROR com.redhat.rhn.common.db.datasource.CachedStatement - Error while processing cached statement sql: SELECT spc.channel_label label,
          c.id id,
          c.parent_channel parent_id
     FROM suseProductChannel spc
LEFT JOIN rhnChannel c ON spc.channel_id = c.id
    WHERE spc.product_id = ?
      AND (spc.channel_label = ? OR
           spc.parent_channel_label = ?)
 ORDER BY id
com.redhat.rhn.common.db.WrappedSQLException: ERROR: syntax error at or near "label"
  Position: 26
[...]

Resolution

Please update spacewalk-java to version 1.7.54.28-0.5.1. This update is part of the SUSE Manager patch 8394 (see http://download.novell.com/Download?buildid=ROPvtIYA_tQ~). Please apply the whole patch using zypper patch.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7004532
  • Creation Date:23-OCT-13
  • Modified Date:04-NOV-13
    • SUSESUSE Manager

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