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Database migration fails after the SUMA Server Upgrade from 4.1 to 4.2

This document (000020381) is provided subject to the disclaimer at the end of this document.


SUSE Manager Server 4.2


The database migration  /usr/lib/susemanager/bin/ fails with below error message.

"Success. You can now start the database server using:

pg_ctl -D /var/lib/pgsql/data -l logfile start

15:03:58 Successfully initialized new postgresql 13 database.
15:03:58 Upgrade database to new version postgresql 13...
Performing Consistency Checks
Checking cluster versions
Old cluster data and binary directories are from different major versions.
Failure, exiting
15:03:58 Upgrading database to version 13 failed!
15:03:58 Trying to restore previous state...
mv: cannot move '/var/lib/pgsql/data' to '/var/lib/pgsql/data-new-failed/data': File exists"


1) Workaround to fix the issue if encountered:

Find the original database within /var/lib/pgsql/data/ for example 
/var/lib/pgsql/data/data-pg12/data-pg12/data-pg12 or 
/var/lib/pgsql/data/data-pg12/data-pg12/ as per the entries created on the Server.
1) mv /var/lib/pgsql/data /var/lib/pgsql/data-backup
2) mv /var/lib/pgsql/data-backup/data-pg12/data-pg12/data-pg12 /var/lib/pgsql/data
3) mv /var/lib/pgsql/data-new-failed /var/lib/pgsql/data-new-failed.2

2)The fix to prevent the issue has been released through susemanager-4.2.21-3.3.1 and few other related packages.


This error is caused due to the failed database migration where /var/lib/pgsql/data contains data from previous failed migration which needs to be cleaned to fix the issue.


Reported to Engineering


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  • Document ID:000020381
  • Creation Date: 07-Sep-2021
  • Modified Date:28-Oct-2021
    • SUSE Manager Server

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