Upstream information
Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.SUSE information
Overall state of this security issue: Does not affect SUSE products
This issue is currently rated as having moderate severity.
| National Vulnerability Database | |
|---|---|
| Base Score | 5.5 |
| Vector | AV:N/AC:L/Au:S/C:P/I:N/A:P |
| Access Vector | Network |
| Access Complexity | Low |
| Authentication | Single |
| Confidentiality Impact | Partial |
| Integrity Impact | None |
| Availability Impact | Partial |
| National Vulnerability Database | |
|---|---|
| Base Score | 5.4 |
| Vector | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L |
| Access Vector | Network |
| Access Complexity | Low |
| Privileges Required | Low |
| User Interaction | None |
| Scope | Unchanged |
| Confidentiality Impact | Low |
| Integrity Impact | None |
| Availability Impact | Low |
| CVSSv3 Version | 3.1 |
