Your digital ecosystem—your customers, partners, suppliers and employees—may need to access your services 24x365. That means you have to make sure your infrastructure and operations are operationally resilient.

After reading this Forrester Research document, You will better understand:

  • The costs of downtime for critical services—with a guide to calculating revenue and productivity losses
  • Understand why you must ensure every component in a customer’s end-to-end service is available and why it’s a critical criterion
  • How to match business objectives to the right technology mix—with suggestions and options