FAQ

What is SUSE Cloud?

Built for today's enterprise, SUSE Cloud is an automated cloud computing platform that enables IT organizations to rapidly deploy and easily manage Infrastructure-as-a-Service private clouds. SUSE Cloud combines the power of the OpenStack project with the excellence of SUSE engineering and support. This enables enterprises to improve resource utilization and speed the delivery of IT services across a secure, compliant and fully supported cloud environment. As a result, IT organizations can reduce future operational and capital costs, react faster to the changing needs of the business, and improve service delivery.

What are the components of SUSE Cloud?

SUSE Cloud enables organizations to set up and manage their own private clouds. It is made up of the following components:

  • SUSE Cloud administration server: The SUSE Cloud administration server sets up the cloud and configures and provisions the SUSE Cloud control, compute and storage nodes.
  • SUSE Cloud control node: One or more SUSE Cloud control nodes provides the cloud's self-service portal and image repository. The control nodes also automatically track the resource state of the SUSE Cloud compute or storage nodes, identifying available capacity within the cloud and deploying workloads.
  • SUSE Cloud compute and storage nodes: A SUSE Cloud installation is made up of multiple SUSE Cloud compute and storage nodes. These nodes are the physical servers that are managed by SUSE Cloud. They are either used to host virtual machines for workloads running in the private cloud, integrates with VMware vCenter or to host block or object storage.
  • SUSE Cloud Compute Nodes for Microsoft Hyper-V: A private cloud installation managed by SUSE Cloud can also include physical servers running Microsoft Hyper-V Server 2012 or Windows Server 2012 as hosts for virtual machines.

Which pieces of the OpenStack Project are supported as part of SUSE Cloud?

SUSE supports all of the components of the OpenStack Havana release as part of SUSE Cloud. We also support the Crowbar project for set up and administration and offer Ceph and the Rados Gateway as a technology preview. SUSE also supports selected partner plug-ins for block storage and networking.

What are the other key features of SUSE Cloud?


  • SUSE Cloud is fully integrated into the SUSE update process, so enterprises can easily maintain and patch their cloud deployments. This includes both the components of SUSE Cloud and the underlying SUSE Linux Enterprise Server systems that are in the cloud.
  • The Crowbar project has been integrated as part of SUSE Cloud to speed up and simplify the ongoing administration of the physical cloud infrastructure.
  • Support for mixed hypervisor clouds that are based on KVM, Xen, or Microsoft Hyper-V. SUSE Cloud also includes integration with VMware ESXi through integration with VMware vCenter.
  • 24x7 worldwide technical support.

View all of the SUSE Cloud features.

What are the benefits of SUSE Cloud?

By using SUSE Cloud to deploy and manage enterprise-ready cloud infrastructure and services you can:

  • Drive the agility required for a rapid response to the needs of the line of business by improving the speed and accuracy of service delivery. Using SUSE Cloud's automation, self-service and workload standardization capabilities, the line of business and IT staff can now work more closely together to capture market opportunities. By automating existing, time-consuming processes that are necessary for provisioning new business services with SUSE Cloud, IT can achieve a more flexible infrastructure and accelerate time to value for new projects.
  • Offer faster innovation and greater choice with the enterprise support you need by allowing organizations to benefit from open-source development, while ensuring stability and security. The openness of SUSE Cloud and the vibrant community of technology leaders contributing to the OpenStack project not only provides a continuous stream of innovation, but also reduces vendor lock-in. Designed to make it easy for enterprises to harness the power of OpenStack for private cloud deployments, SUSE Cloud is rigorously tested, includes 24x7 worldwide technical support and is fully integrated into SUSE update processes, so enterprises can easily maintain and patch their cloud deployments.
  • Allow enterprises to scale IT infrastructure without growing IT staff by tracking usage of computing resources and automating service delivery. SUSE Cloud improves server utilization and allows enterprises to scale their infrastructure without adding staff. The SUSE Cloud Administration Server includes an installation framework that simplifies deployment and ongoing administration of an OpenStack physical cloud infrastructure. Automating deployment and management tasks improves IT staff productivity, while providing enterprises with maximum flexibility to configure their clouds to meet specific needs.
  • Expand the enterprise capabilities of your IT infrastructure, while maintaining previous investments by offering support for a broad choice of third-party solutions. Built for private clouds with mixed hypervisor environments, SUSE Cloud supports Microsoft Hyper-V, KVM, Xen and offers integration with VMware ESXi through integration with VMware vCenter. SUSE also supports many networking, storage and management solutions, so organizations can construct an enterprise-ready private cloud that meets your IT and business requirements.
  • Transparently prepare a platform for hybrid cloud computing by integrating with SUSE Studio and SUSE Manager–robust tools for easily building and managing cloud-based applications. With SUSE Studio, our award-winning image building platform, enterprises can rapidly adapt and deploy applications for use within both private and public clouds. And by managing workloads across public or private clouds with SUSE Manager, enterprises can efficiently maintain and monitor their Linux environment, inside or outside the cloud.

What are the terms of a SUSE Cloud subscription?

SUSE Cloud Control Node + SUSE Cloud Administration Server, additional SUSE Cloud Control Nodes, SUSE Cloud Compute or Storage Nodes, and SUSE Cloud Compute Nodes for Microsoft Hyper-V are purchased separately as one- or three-year subscriptions and include priority support.

Subscriptions for SUSE Cloud Compute or Storage Nodes are purchased per socket pair per managed physical server and do not include an operating system entitlement.

Customers are responsible for acquiring the appropriate licenses from Microsoft for Microsoft Hyper-V Server 2012 or Windows Server 2012 and are responsible for any subscriptions or licenses required for guest operating systems running on the SUSE Cloud Compute Node for Microsoft Hyper-V.

What is the OpenStack Project?

The OpenStack project develops open source software for building massively scalable private and public clouds. The OpenStack project is backed by a community of more than 300 leading technology companies and more than 14,000 individual members. SUSE is an active contributor to the OpenStack project and a platinum member of the OpenStack Foundation. SUSE embraces the open source development model and OpenStack is one of the many open source projects we support.

Can third parties build additional capabilities for SUSE Cloud?

Yes. We encourage third parties to build add-ons for SUSE Cloud. While SUSE will not support these add-ons, we will support the open APIs that the add-ons use.

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