FAQ

What is SUSE Cloud?

Built for today's enterprise, SUSE Cloud is an automated cloud computing platform that enables organizations to rapidly deploy and easily manage highly available, mixed hypervisor, OpenStack private clouds. SUSE Cloud combines the power of OpenStack and other open source projects, such as Ceph, with the excellence of SUSE engineering and support. This enables enterprises to improve resource utilization and speed the delivery of IT services across a secure, compliant and fully supported cloud environment. As a result, organizations can react faster to the changing needs of the business, improve service delivery and reduce future operational and capital costs.

What is the OpenStack Project?

The OpenStack project develops open source software for building massively scalable private and public clouds. The OpenStack project is backed by a community of nearly 400 leading technology companies and more than 17,000 individual members. SUSE is an active contributor to the OpenStack project and a platinum member of the OpenStack Foundation. SUSE embraces the open source development model and OpenStack is one of the many open source projects we support.

Which pieces of the OpenStack Project are supported as part of SUSE Cloud?

SUSE supports all of the components of the OpenStack Icehouse release as part of SUSE Cloud. Additionally, support for the Crowbar project is included for set up and administration as well as Ceph and the Rados Gateway for distributed block and object storage. SUSE also supports selected partner plug-ins for block storage and networking.

What are the other key features of SUSE Cloud?


  • Support for mixed hypervisor clouds that are based on KVM, Xen, or Microsoft Hyper-V. SUSE Cloud also includes support for VMWare vSphere environments through integration with VMware vCenter.
  • The Crowbar project has been integrated as part of SUSE Cloud to speed up and simplify the ongoing administration of the physical cloud infrastructure.
  • SUSE Cloud includes the essential monitoring, messaging, and cluster resource management functionality of the most modern and complete open source clustering solution – SUSE Linux Enterprise High Availability Extension. The high availability capabilities of SUSE Cloud can be automatically deployed at the time of installation to create a cluster of two or more control nodes that ensures the resiliency of the cloud control plane. In this configuration, if a failure were to occur to the control node, SUSE Cloud would continue to operate and users could access the services and resources that they require.
  • SUSE Cloud includes a fully supported implementation of Ceph. Ideal for cloud deployments, Ceph delivers distributed block and object storage that has no single point of failure or architectural capacity limits. With Ceph, enterprises can build massively scalable, highly reliable storage clusters using commodity hardware that reduces overall storage investment. The inclusion of Ceph within SUSE Cloud, enhances the versatility and flexibility of the cloud. As part of SUSE Cloud, Ceph can be used to provide an object storage cloud, the back-end storage for the image repository, or to provide persistent VM storage. SUSE Cloud streamlines the deployment of Ceph with OpenStack by automating the installation of Ceph through the SUSE Cloud Administration Server.
  • SUSE Cloud is fully integrated into the SUSE update process, so enterprises can easily maintain and patch their cloud deployments. This includes both the components of SUSE Cloud and the underlying SUSE Linux Enterprise Server systems that are in the cloud.
  • 24x7 worldwide technical support.

View all of the SUSE Cloud features.

What are the components of SUSE Cloud?

SUSE Cloud enables organizations to set up and manage their own private clouds. It is made up of the following components:

  • SUSE Cloud administration server: The SUSE Cloud administration server sets up the cloud and configures and provisions the SUSE Cloud control, compute and storage nodes.
  • SUSE Cloud control node: One or more SUSE Cloud control nodes provides the cloud's self-service portal and image repository. The control nodes also automatically track the resource state of the SUSE Cloud compute or storage nodes, identifying available capacity within the cloud and deploying workloads. Two or more control nodes can be clustered together using the SUSE Linux Enterprise High Availability Extension functionality that has been added to SUSE Cloud. Clustering control nodes ensures the continuous operation of the cloud and delivery of end user services.
  • SUSE Cloud compute nodes: These are the physical servers that are managed by SUSE Cloud. They are either used to host KVM and Xen virtual machines for workloads running in the private cloud or integrate with VMware vCenter.
  • SUSE Cloud compute nodes for Microsoft Hyper-V: A private cloud installation managed by SUSE Cloud can also include physical servers running Microsoft Hyper-V Server 2012 or Windows Server 2012 as hosts for virtual machines.
  • SUSE Cloud storage nodes: These are the physical servers managed by SUSE Cloud that host block or object storage using Ceph or Swift.

How does SUSE Cloud help me achieve my goals?

By using SUSE Cloud to deploy and manage enterprise-ready cloud infrastructure and services you can:

  • Drive the agility required for a rapid response to the needs of the line of business by improving the speed and accuracy of service delivery. Using SUSE Cloud's automation, self-service and workload standardization capabilities, the line of business and IT staff can now work more closely together to capture market opportunities. By automating existing, time-consuming processes that are necessary for provisioning new business services with SUSE Cloud, IT can achieve a more flexible infrastructure and accelerate time to value for new projects.
  • Maintain agility by ensuring availability through the deployment of a production-ready private cloud that continuously delivers services because the cloud’s control node is continuously monitored and when a fault or failure occurs, the critical services of the cloud running on the control node are transferred from one server to another on a known working system. The high availability capabilities of SUSE Cloud reduces unplanned downtime of the cloud’s services ensuring that the line of business can continue to access the resources they need in order to respond to changing market dynamics.
  • Offer faster innovation and greater choice with the enterprise support you need by allowing organizations to benefit from open-source development, while ensuring stability and security. The openness of SUSE Cloud and the vibrant community of technology leaders contributing to the OpenStack project not only provides a continuous stream of innovation, but also reduces vendor lock-in. Designed to make it easy for enterprises to harness the power of OpenStack for private cloud deployments, SUSE Cloud is rigorously tested, includes 24x7 worldwide technical support and is fully integrated into SUSE update processes, so enterprises can easily maintain and patch their cloud deployments.
  • Allow enterprises to scale IT infrastructure without growing IT staff by tracking usage of computing resources and automating service delivery. SUSE Cloud improves server utilization and allows enterprises to scale their infrastructure without adding staff. The SUSE Cloud Administration Server includes an installation framework that simplifies deployment and ongoing administration of an OpenStack physical cloud infrastructure. Automating deployment and management tasks improves IT staff productivity, while providing enterprises with maximum flexibility to configure their clouds to meet specific needs.
  • Expand the enterprise capabilities of your IT infrastructure, while maintaining previous investments by offering support for a broad choice of third-party solutions. Built for private clouds with mixed hypervisor environments, SUSE Cloud supports KVM, Xen, Microsoft Hyper-V, and VMWare vSphere environments through integration with VMware vCenter. SUSE also supports many networking, storage and management solutions, so organizations can construct an enterprise-ready private cloud that meets your IT and business requirements.
  • Transparently prepare a platform for hybrid cloud computing by integrating with SUSE Studio and SUSE Manager–robust tools for easily building and managing cloud-based applications. With SUSE Studio, our award-winning image building platform, enterprises can rapidly adapt and deploy applications for use within both private and public clouds. And by managing workloads across public or private clouds with SUSE Manager, enterprises can efficiently maintain and monitor their Linux environment, inside or outside the cloud.

What are the terms of a SUSE Cloud subscription?

SUSE Cloud Control Node + SUSE Cloud Administration Server, additional SUSE Cloud Control Nodes, SUSE Cloud Compute or Storage Nodes, and SUSE Cloud Compute Nodes for Microsoft Hyper-V are purchased separately as one- or three-year subscriptions and include priority support.

Subscriptions for the SUSE Cloud Control Node + SUSE Cloud Administration Server as well as subscriptions for additional SUSE Cloud Control Nodes include entitlements for High Availability and SUSE Linux Enterprise Server.

Subscriptions for SUSE Cloud Compute Nodes are purchased per socket pair per managed physical server and do not include an operating system entitlement.

SUSE Cloud storage node prices are calculated based on the total raw storage attached to the storage cluster and do not include an operating system entitlement.

Customers are responsible for acquiring the appropriate licenses from Microsoft for Microsoft Hyper-V Server 2012 or Windows Server 2012 and are responsible for any subscriptions or licenses required for guest operating systems running on the SUSE Cloud Compute Node for Microsoft Hyper-V.

Can third parties build additional capabilities for SUSE Cloud?

Yes. We encourage third parties to build add-ons for SUSE Cloud. While SUSE will not commit to support these add-ons, we will support the open APIs that the add-ons use. For partners that are interested in interoperability testing please contact us.

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