How to Buy SUSE Linux Enterprise Point of Service

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SUSE Linux Enterprise Point of Service

 
Basic

Standard

Priority
Scope of Coverage Maintenance Maintenance and Support Maintenance and Support
Delivered Updates via Customer Center Updates via Customer Center and Patches Updates via Customer Center and Patches
Support Hours N/A 12x5 24x7
Support Access Methods N/A Web, Email, Chat and Phone Web, Email, Chat and Phone
Support Response Time N/A 4 hours 1 hour for Severity 1
4 hours for all others
Client 1-Year
Client 3-Year
 
Branch Server 1-Year
Branch Server 3-Year
 
Admin Server 1-Year
Admin Server 3-Year

All dollar amounts represent U.S. currency. Your price may vary.

SUSE Linux Enterprise Point of Service

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