How to Buy SUSE Linux Enterprise Point of Service
Get what matters most: the best-engineered Linux platform, immediate access to the latest software updates, and industry leading support from the world's #1 Linux Support provider.
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SUSE Linux Enterprise Point of Service
|Scope of Coverage||Maintenance||Maintenance and Support||Maintenance and Support|
|Delivered||Updates via Customer Center||Updates via Customer Center and Patches||Updates via Customer Center and Patches|
|Support Access Methods||N/A||Web, Email, Chat and Phone||Web, Email, Chat and Phone|
|Support Response Time||N/A||4 hours||1 hour for Severity 1
4 hours for all others
|Branch Server 1-Year|
|Branch Server 3-Year|
|Admin Server 1-Year|
|Admin Server 3-Year|
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