Software Vendor

PartnerNet Core Benefits

Benefit Description
Membership Benefits  
eCertificate An electronic certificate partners can use to display their PartnerNet Membership level.
Email Updates and Alerts Targeted communications specific to your area of focus.
My Account One-click access to your personal and company information in the PartnerNet program: Edit email addresses, update listing in the Partner Finder, view the account status (including summaries and reports) and select business unit communications.
Partner Finder Promote your company and your capabilities to customers via the web. Modify your Listing
PartnerNet Help Desk Telephone and email resources to assist you with all your partner needs.
PartnerNet Portal Your entry point into the tools, resources and information to support your business.
Sales & Marketing Benefits  
SUSE Brand Resources Access to logos and program marks to use in all your marketing activities.
MLA through Distribution Program (Americas Only) An opportunity for partners to sell to end-user customers who have qualified and signed the Master License Agreement (MLA).
Price Lists Lists of products, part numbers and MSRP.
Product Announcements Online list of Product Announcements. Request Email Notification
Program Marks Access to Certified and Advanced Certified program marks.
Sales & Marketing Resource Library A valuable resource for your sales, technical, consulting, and marketing teams to access a wide range of tools and training from one location.
SUSE Partner Software Catalog Inclusion in the catalog to market your products to other partners and customers.
Technical Services Benefits  
Public Beta Software Get a head-start developing applications and supporting your customers ahead of the general availability of products.
Partner Use Software Enhance your ability to recommend and support solutions by using certain products to build testing environments and customer pilot deployments. Some Partner Use products may be available to run your business. Copying and deployment of Partner Use Software is subject to the terms of the current PartnerNet Agreement. The software and licenses are not to be distributed to your customers or outside your organization, sublicensed, resold, rented, leased or used to provide hosting, outsourcing or other similar services to third parties.
Subscriber Portal Electronic access to software, licensing, registration codes, training material, etc.
SUSE Linux Enterprise Release Candidates SUSE ISV partners download Release Candidates, test their applications and provide feedback.
Training and Enablement Benefits  
Advanced Technical Training—Discounted Price 20% Discount on Training Services Advanced Technical Training (ATT) class listed on the Partner Training Registration site. Please note: the course is not guaranteed until the minimum number of attendees has been reached.
On Demand Technical Training Gain valuable technical expertise while saving time and expense by participating in detailed technical training from experts from the convenience of your office.
Salesperson Training–Online Access voice-narrated sales training courses at no charge to help your sales team prepare for customer conversations.

Benefits by Medallion Level

Benefit Silver Gold Platinum
Membership Benefits    
eCertificate Yes Yes Yes
Email Updates and Alerts Yes Yes Yes
My Account Yes Yes Yes
Partner Finder Yes Yes Yes
PartnerNet Help Desk Yes Yes Yes
PartnerNet Portal Yes Yes Yes
Sales & Marketing Benefits    
Brand Central Yes Yes Yes
Channel Champion Eligibility No Yes Yes
Deal Registration Rebate No Yes Yes
Joint Business Planning No Yes Yes
Joint Marketing Campaign Development No Yes Yes
Joint Sales Calls No Yes Yes
MLA through Distribution Program (Americas Only) Yes Yes Yes
Price Lists Yes Yes Yes
Product Announcements Yes Yes Yes
Program Marks Yes Yes Yes
Sales & Marketing Resource Library Yes Yes Yes
SUSE Partner Software Catalog Yes Yes Yes
Volume Incentive Rebate (VIR) No 2% 2-4%
Technical Services Benefits    
Beta Software–Public Yes Yes Yes
Beta Software–Authorized No Yes Yes
Partner Use Software 50 users 100 users 250 users
Partner Use Software 50 users 100 users 250 users
Service Requests–Certified Business Unit(s) NA Unlimited Unlimited
Service Requests–Non-Certified Business Unit(s) NA 5 12
Subscriber Portal Yes Yes Yes
SUSE Linux Enterprise Release Candidates Yes Yes Yes
Hours of Access NA 12x5 24x7
Response Time NA 2 hours 1 hour
Training & Enablement Benefits    
Advanced Technical Training—Discounted Price 20% 35% 50%
On-demand Technical Training Yes Yes Yes
Salesperson Training—Online Yes Yes Yes

PartnerNet Optional Benefits for Purchase

Count Product Access Medallion Part Number List Price*
3 Pack Technical Support Service Requests 12x5 access
4 hour response time
Silver 877-006608 $1,350
Gold 877-006609 $1,280
Platinum 877-006610 $1,260
5 Pack Technical Support Service Requests 24x7 access
4 hour response time
Silver 051-002796 $2,250
Gold 051-002791 $2,180
Platinum 051-002786 $2,100
10 Pack Technical Support Service Requests 24x7 access
4 hour response time
Silver 051-002797 $4,320
Gold 051-002790 $4,180
Platinum 051-002787 $4,050
*All dollar amounts in this table represent U.S. currency.