Upstream information

CVE-2024-43446 at MITRE

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently not rated by SUSE as it is not affecting the SUSE Enterprise products.

CVSS v3 Scores
CVSS detail CNA (OTRS AG)
Base Score 3.5
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Unchanged
Confidentiality Impact None
Integrity Impact Low
Availability Impact None
CVSSv3 Version 3.1
SUSE Bugzilla entry: 1236447 [RESOLVED / WONTFIX]

No SUSE Security Announcements cross referenced.

SUSE Timeline for this CVE

CVE page created: Mon Jan 27 08:00:14 2025
CVE page last modified: Mon Oct 6 19:57:59 2025