The salt-minion.service fails when the minion has 2 IP addresses. Python exception 'illegal IP address string passed to inet_pton'

This document (000020527) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager Versions Affected:
SUSE Manager 4.1
SUSE Manager 4.2

Client Environments Affected:
SLES 12
RHEL 7 Expanded Support

Situation

After upgrading salt packages to version 3000-46.156.1, the salt-minion.service (on minions with two IP addresses in an interface) fails with python exception 'illegal IP address string passed to inet_pton'.

Resolution

Update:

Engineering has released package updates that resolve the issue.

The following can be run to identify the patch status, and install package updates if needed.

For impacted SLES 12 systems:

# zypper lp -a -b1193565
# zypper patch -b1193565

Fixed package version(s) - SLES 12
salt-minion >= 3000-53.1
python2-salt >= 3000-53.1
salt >= 3000-53.1

For impacted RES 7 systems:

# yum check-update --bzs=1193565
# yum update --bzs=1193565

Fixed package version(s) - RES 7
salt-minion >= 3000-192.1
python2 >= salt-3000-192.1
salt >= 3000-192.1

---

Previous, PTF involved solution

A temporary patch (Program Temporary Fix) had been made available for client systems affected by this situation. Since the issue can impact the SUSE Manager client registration process, if a client system is impacted by this issue, the packages containing the fix may need to be installed manually.

Mass PTF:
SLE 12 x86_64 - https://ptf.suse.com/f2cf38b50ed714a8409693060195b235/susemanager-client-tools-12/23372/x86_64/20211214

SLE 12 ppc64le - https://ptf.suse.com/f2cf38b50ed714a8409693060195b235/susemanager-client-tools-12/23372/ppc64le/20220120

RES 7 - https://ptf.suse.com/f2cf38b50ed714a8409693060195b235/res7-susemanager-client-tools-12/23441/x86_64/20211223

Best practice for applying Program Temporary Fixes (PTFs) - https://www.suse.com/support/kb/doc/?id=000018572

For impacted SLES 12 x86_64 clients install the following packages from the above link, then run `systemctl restart salt-minion`:
python2-salt-3000-46.156.1.23372.0.PTF.1193565.x86_64.rpm
salt-3000-46.156.1.23372.0.PTF.1193565.x86_64.rpm
salt-minion-3000-46.156.1.23372.0.PTF.1193565.x86_64.rpm

For impacted SLES 12 ppc64le clients install the following packages from the above link, then run `systemctl restart salt-minion`:
python2-salt-3000-46.156.1.23372.0.PTF.1193565.ppc64le.rpm
salt-3000-46.156.1.23372.0.PTF.1193565.ppc64le.rpm
salt-minion-3000-46.156.1.23372.0.PTF.1193565.ppc64le.rpm

For impacted RHEL/RES 7 clients install the following packages from the above link, then run `systemctl restart salt-minion`
salt-3000-189.1.23441.0.PTF.1193565.x86_64.rpm
salt-minion-3000-189.1.23441.0.PTF.1193565.x86_64.rpm
python2-salt-3000-189.1.23441.0.PTF.1193565.x86_64.rpm

Cause

Issue in grains code for clients that use python2-salt packages.

Status

Top Issue

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.