[Rancher] Does my Rancher Support cover Prometheus/Grafana deployments that did not originate from Rancher?
This document (000020464) is provided subject to the disclaimer at the end of this document.
Support for Prometheus/Grafana is only for what is embedded in Rancher 2.x and natively used by it for the functionalities of monitoring and dashboards.
Refer Will Rancher fix the issue and release a patch, if the problem is root-caused in Prometheus and Grafana?
Where Prometheus/Grafana has been enabled from the chart in the "Library" catalog, refer Are the applications underlying the charts in the "Library" Catalog covered by Rancher Support?
Prometheus/Grafana installed by all other means that did not originate from Rancher fall outside the scope of Rancher Support and are not covered by the terms of service of a Rancher Support subscription.
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- Document ID:000020464
- Creation Date: 10-Nov-2021
- Modified Date:10-Nov-2021
- SUSE Rancher
- SUSE Rancher Longhorn
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