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SUSE supportconfig tool no longer automatically collects PAM related configuration information

This document (000019695) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15


Due to recent GDPR requirements, the SUSE supportconfig tool no longer automatically collects the '/etc/passwd' and PAM related configuration details.


To force the supportconfig in collecting the PAM related configuration information, kindly run the supportconfig tool as: 
FORCE_OPTION_PAM=1 supportconfig -ur <CASE_NUMBER> 


GDPR requirements no longer allow the SUSE supportconfig tool to automatically collect authentication related details in its default configuration.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019695
  • Creation Date: 21-Jan-2021
  • Modified Date:21-Jan-2021
    • SUSE Linux Enterprise Server

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