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Pagecache bug can lead to hangs on SLES for SAP

This document (7023976) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 12 for SAP Applications Service Pack 4


A bug has been identified in the pagecache mechanism which can cause servers to hang.
The symptom often presents it's self as very heavy I/O with blocked processes awaiting opportunity to make file updates.


A patch for this issue was released in kernel 4.12.14-95.24.1  (2019-07-15).

Please update to this kernel or preferably the latest maintenance kernel.


Bug in pagecache mechanism.

Additional Information

This issue only existed in SLES for SAP 12 SP4


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7023976
  • Creation Date: 26-Jun-2019
  • Modified Date:15-Jul-2020
    • SUSE Linux Enterprise Server for SAP Applications

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