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During the upgrade to SUSE Enterprise Storage 5 salt stage 3 returns an error for time_server

This document (7022272) is provided subject to the disclaimer at the end of this document.


SUSE Enterprise Storage 3
SUSE Enterprise Storage 4
SUSE Enterprise Storage 5


When running stage 3 of the upgrade procedure as described in the online documentation with step 10. e. the following error is returned:

:~ # salt-run state.orch ceph.stage.3
firewall                 : disabled
apparmor                 : disabled
fsid                     : valid
public_network           : valid
cluster_network          : valid
cluster_interface        : valid
monitors                 : valid
mgrs                     : valid
storage                  : valid
ganesha                  : valid
master_role              : valid
fqdn                     : valid
time_server              : ['master-node01.lab.domain 1xx.1xx.1xx.50 no UCST response after 1 seconds']
[ERROR   ] No highstate or sls specified, no execution made
          ID: validate failed
    Function: salt.state
        Name: just.exit
      Result: False
     Comment: No highstate or sls specified, no execution made
     Started: 12:07:51.486263
    Duration: 0.736 ms

Summary for master-node01.lab.domain_master
Succeeded: 0
Failed:    1
Total states run:     1
Total run time:   0.736 ms


Update the DeepSea configuration with the proper time server being used in the environment then re-run stage 3.

See the Additional Information section for details.


By default DeepSea will use the server specified with the master-role for the time server.

Additional Information

To modify the time server take the following steps:

1. Edit the file "/srv/pillar/ceph/stack/ceph/cluster.yml" and add the following line:

time_server: server_name.domain

Replace "server_name.domain" with the proper time server to be used in the environment.

2. Update the pillar data with the new information with:

:~ # salt '*' saltutil.pillar_refresh

3. Verify the pillar was updated correctly, the adjusted time server should be listed:

:~ # salt '*' pillar.items


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022272
  • Creation Date: 03-Nov-2017
  • Modified Date:03-Mar-2020
    • SUSE Enterprise Storage

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