Upstream information

CVE-2020-1777 at MITRE

Description

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 5
Vector AV:N/AC:L/Au:N/C:P/I:N/A:N
Access Vector Network
Access Complexity Low
Authentication None
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
CVSS v3 Scores
  National Vulnerability Database
Base Score 5.3
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality Impact Low
Integrity Impact None
Availability Impact None
CVSSv3 Version 3.1
SUSE Bugzilla entry: 1178434 [RESOLVED / FIXED]

No SUSE Security Announcements cross referenced.

Status of this issue by product and package

Please note that this evaluation state might be work in progress, incomplete or outdated. Also information for service packs in the LTSS phase is only included for issues meeting the LTSS criteria. If in doubt, feel free to contact us for clarification. The updates are grouped by state of their lifecycle. SUSE product lifecycles are documented on the lifecycle page.

Product(s) Source package State
Products under general support and receiving all security fixes.
SUSE Enterprise Storage 7 google-gson Released
SUSE Enterprise Storage 7 httpcomponents-client Released
SUSE Enterprise Storage 7 httpcomponents-core Released
SUSE Enterprise Storage 7.1 google-gson Affected
SUSE Enterprise Storage 7.1 httpcomponents-client Affected
SUSE Enterprise Storage 7.1 httpcomponents-core Affected
SUSE Linux Enterprise Desktop 15 SP4 google-gson Released
SUSE Linux Enterprise Desktop 15 SP4 httpcomponents-client Released
SUSE Linux Enterprise Desktop 15 SP4 httpcomponents-core Released
SUSE Linux Enterprise Desktop 15 SP5 google-gson Affected
SUSE Linux Enterprise Desktop 15 SP5 httpcomponents-client Affected
SUSE Linux Enterprise Desktop 15 SP5 httpcomponents-core Affected
SUSE Linux Enterprise High Performance Computing 15 SP4 google-gson Released
SUSE Linux Enterprise High Performance Computing 15 SP4 httpcomponents-client Released
SUSE Linux Enterprise High Performance Computing 15 SP4 httpcomponents-core Released
SUSE Linux Enterprise High Performance Computing 15 SP5 google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP5 httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP5 httpcomponents-core Affected
SUSE Linux Enterprise Module for Development Tools 15 SP4 google-gson Released
SUSE Linux Enterprise Module for Development Tools 15 SP4 httpcomponents-client Released
SUSE Linux Enterprise Module for Development Tools 15 SP4 httpcomponents-core Released
SUSE Linux Enterprise Module for Development Tools 15 SP5 google-gson Affected
SUSE Linux Enterprise Module for Development Tools 15 SP5 httpcomponents-client Affected
SUSE Linux Enterprise Module for Development Tools 15 SP5 httpcomponents-core Affected
SUSE Linux Enterprise Real Time 15 SP3 google-gson Affected
SUSE Linux Enterprise Real Time 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise Real Time 15 SP3 httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP4 google-gson Released
SUSE Linux Enterprise Server 15 SP4 httpcomponents-client Released
SUSE Linux Enterprise Server 15 SP4 httpcomponents-core Released
SUSE Linux Enterprise Server 15 SP5 google-gson Affected
SUSE Linux Enterprise Server 15 SP5 httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP5 httpcomponents-core Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP4 google-gson Released
SUSE Linux Enterprise Server for SAP Applications 15 SP4 httpcomponents-client Released
SUSE Linux Enterprise Server for SAP Applications 15 SP4 httpcomponents-core Released
SUSE Linux Enterprise Server for SAP Applications 15 SP5 google-gson Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP5 httpcomponents-client Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP5 httpcomponents-core Affected
SUSE Manager Proxy 4.2 google-gson Affected
SUSE Manager Proxy 4.2 httpcomponents-client Affected
SUSE Manager Proxy 4.2 httpcomponents-core Affected
SUSE Manager Proxy 4.3 google-gson Released
SUSE Manager Proxy 4.3 httpcomponents-client Released
SUSE Manager Proxy 4.3 httpcomponents-core Released
SUSE Manager Retail Branch Server 4.2 google-gson Affected
SUSE Manager Retail Branch Server 4.2 httpcomponents-client Affected
SUSE Manager Retail Branch Server 4.2 httpcomponents-core Affected
SUSE Manager Retail Branch Server 4.3 google-gson Released
SUSE Manager Retail Branch Server 4.3 httpcomponents-client Released
SUSE Manager Retail Branch Server 4.3 httpcomponents-core Released
SUSE Manager Server 4.2 google-gson Affected
SUSE Manager Server 4.2 httpcomponents-client Affected
SUSE Manager Server 4.2 httpcomponents-core Affected
SUSE Manager Server 4.3 google-gson Released
SUSE Manager Server 4.3 httpcomponents-client Released
SUSE Manager Server 4.3 httpcomponents-core Released
SUSE Manager Server Module 4.2 google-gson Affected
SUSE Manager Server Module 4.2 httpcomponents-client Affected
SUSE Manager Server Module 4.2 httpcomponents-core Affected
SUSE Manager Server Module 4.3 google-gson Affected
SUSE Manager Server Module 4.3 httpcomponents-client Affected
SUSE Manager Server Module 4.3 httpcomponents-core Affected
Products under Long Term Service Pack support and receiving important and critical security fixes.
SUSE Linux Enterprise High Performance Computing 15 SP2 google-gson Released
SUSE Linux Enterprise High Performance Computing 15 SP2 httpcomponents-client Released
SUSE Linux Enterprise High Performance Computing 15 SP2 httpcomponents-core Released
SUSE Linux Enterprise High Performance Computing 15 SP2-ESPOS google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP2-ESPOS httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP2-ESPOS httpcomponents-core Affected
SUSE Linux Enterprise High Performance Computing 15 SP2-LTSS google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP2-LTSS httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP2-LTSS httpcomponents-core Affected
SUSE Linux Enterprise High Performance Computing 15 SP3 google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP3 httpcomponents-core Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-ESPOS google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-ESPOS httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-ESPOS httpcomponents-core Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-LTSS google-gson Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-LTSS httpcomponents-client Affected
SUSE Linux Enterprise High Performance Computing 15 SP3-LTSS httpcomponents-core Affected
SUSE Linux Enterprise Module for Development Tools 15 SP2 google-gson Released
SUSE Linux Enterprise Module for Development Tools 15 SP2 httpcomponents-client Released
SUSE Linux Enterprise Module for Development Tools 15 SP2 httpcomponents-core Released
SUSE Linux Enterprise Module for Development Tools 15 SP3 google-gson Affected
SUSE Linux Enterprise Module for Development Tools 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise Module for Development Tools 15 SP3 httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP2 google-gson Released
SUSE Linux Enterprise Server 15 SP2 httpcomponents-client Released
SUSE Linux Enterprise Server 15 SP2 httpcomponents-core Released
SUSE Linux Enterprise Server 15 SP2-LTSS google-gson Affected
SUSE Linux Enterprise Server 15 SP2-LTSS httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP2-LTSS httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP3 google-gson Affected
SUSE Linux Enterprise Server 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP3 httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP3-LTSS google-gson Affected
SUSE Linux Enterprise Server 15 SP3-LTSS httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP3-LTSS httpcomponents-core Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP2 google-gson Released
SUSE Linux Enterprise Server for SAP Applications 15 SP2 httpcomponents-client Released
SUSE Linux Enterprise Server for SAP Applications 15 SP2 httpcomponents-core Released
SUSE Linux Enterprise Server for SAP Applications 15 SP3 google-gson Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise Server for SAP Applications 15 SP3 httpcomponents-core Affected
Products past their end of life and not receiving proactive updates anymore.
SUSE Linux Enterprise Desktop 15 SP2 google-gson Released
SUSE Linux Enterprise Desktop 15 SP2 httpcomponents-client Released
SUSE Linux Enterprise Desktop 15 SP2 httpcomponents-core Released
SUSE Linux Enterprise Desktop 15 SP3 google-gson Affected
SUSE Linux Enterprise Desktop 15 SP3 httpcomponents-client Affected
SUSE Linux Enterprise Desktop 15 SP3 httpcomponents-core Affected
SUSE Linux Enterprise Real Time 15 SP2 google-gson Affected
SUSE Linux Enterprise Real Time 15 SP2 httpcomponents-client Affected
SUSE Linux Enterprise Real Time 15 SP2 httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP2-BCL google-gson Affected
SUSE Linux Enterprise Server 15 SP2-BCL httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP2-BCL httpcomponents-core Affected
SUSE Linux Enterprise Server 15 SP3-BCL google-gson Affected
SUSE Linux Enterprise Server 15 SP3-BCL httpcomponents-client Affected
SUSE Linux Enterprise Server 15 SP3-BCL httpcomponents-core Affected
SUSE Manager Proxy 3.2 release-notes-susemanager-proxy Released
SUSE Manager Proxy 3.2 spacewalk-backend Released
SUSE Manager Proxy 3.2 spacewalk-client-tools Released
SUSE Manager Proxy 3.2 spacewalk-proxy-installer Released
SUSE Manager Proxy 3.2 spacewalk-web Released
SUSE Manager Proxy 3.2 zypp-plugin-spacewalk Released
SUSE Manager Proxy 4.1 google-gson Released
SUSE Manager Proxy 4.1 httpcomponents-client Released
SUSE Manager Proxy 4.1 httpcomponents-core Released
SUSE Manager Proxy Module 4.0 spacewalk-certs-tools Released
SUSE Manager Proxy Module 4.0 spacewalk-proxy Released
SUSE Manager Proxy Module 4.0 spacewalk-web Released
SUSE Manager Proxy Module 4.1 golang-github-QubitProducts-exporter_exporter Released
SUSE Manager Proxy Module 4.1 mgr-osad Released
SUSE Manager Proxy Module 4.1 patterns-suse-manager Released
SUSE Manager Proxy Module 4.1 spacewalk-backend Released
SUSE Manager Proxy Module 4.1 spacewalk-certs-tools Released
SUSE Manager Proxy Module 4.1 spacewalk-proxy Released
SUSE Manager Proxy Module 4.1 spacewalk-web Released
SUSE Manager Proxy Module 4.1 suseRegisterInfo Released
SUSE Manager Proxy Module 4.1 uyuni-common-libs Released
SUSE Manager Retail Branch Server 4.1 google-gson Released
SUSE Manager Retail Branch Server 4.1 httpcomponents-client Released
SUSE Manager Retail Branch Server 4.1 httpcomponents-core Released
SUSE Manager Server 3.2 bind-formula Released
SUSE Manager Server 3.2 branch-network-formula Released
SUSE Manager Server 3.2 py26-compat-salt Released
SUSE Manager Server 3.2 python-susemanager-retail Released
SUSE Manager Server 3.2 release-notes-susemanager Released
SUSE Manager Server 3.2 spacewalk-backend Released
SUSE Manager Server 3.2 spacewalk-client-tools Released
SUSE Manager Server 3.2 spacewalk-java Released
SUSE Manager Server 3.2 spacewalk-web Released
SUSE Manager Server 3.2 susemanager Released
SUSE Manager Server 3.2 susemanager-frontend-libs Released
SUSE Manager Server 3.2 susemanager-schema Released
SUSE Manager Server 3.2 susemanager-sls Released
SUSE Manager Server 4.1 google-gson Released
SUSE Manager Server 4.1 httpcomponents-client Released
SUSE Manager Server 4.1 httpcomponents-core Released
SUSE Manager Server Module 4.0 hibernate5 Released
SUSE Manager Server Module 4.0 image-sync-formula Released
SUSE Manager Server Module 4.0 openvpn-formula Released
SUSE Manager Server Module 4.0 prometheus-exporters-formula Released
SUSE Manager Server Module 4.0 salt-netapi-client Released
SUSE Manager Server Module 4.0 saltboot-formula Released
SUSE Manager Server Module 4.0 spacewalk-admin Released
SUSE Manager Server Module 4.0 spacewalk-certs-tools Released
SUSE Manager Server Module 4.0 spacewalk-java Released
SUSE Manager Server Module 4.0 spacewalk-setup Released
SUSE Manager Server Module 4.0 spacewalk-utils Released
SUSE Manager Server Module 4.0 spacewalk-web Released
SUSE Manager Server Module 4.0 susemanager Released
SUSE Manager Server Module 4.0 susemanager-frontend-libs Released
SUSE Manager Server Module 4.0 susemanager-schema Released
SUSE Manager Server Module 4.0 susemanager-sls Released
SUSE Manager Server Module 4.0 susemanager-sync-data Released
SUSE Manager Server Module 4.0 virtualization-host-formula Released
SUSE Manager Server Module 4.1 cobbler Released
SUSE Manager Server Module 4.1 golang-github-QubitProducts-exporter_exporter Released
SUSE Manager Server Module 4.1 ical4j Released
SUSE Manager Server Module 4.1 image-sync-formula Released
SUSE Manager Server Module 4.1 mgr-libmod Released
SUSE Manager Server Module 4.1 mgr-osad Released
SUSE Manager Server Module 4.1 openvpn-formula Released
SUSE Manager Server Module 4.1 patterns-suse-manager Released
SUSE Manager Server Module 4.1 prometheus-exporters-formula Released
SUSE Manager Server Module 4.1 pxe-default-image-sle15 Released
SUSE Manager Server Module 4.1 saltboot-formula Released
SUSE Manager Server Module 4.1 spacewalk-backend Released
SUSE Manager Server Module 4.1 spacewalk-branding Released
SUSE Manager Server Module 4.1 spacewalk-certs-tools Released
SUSE Manager Server Module 4.1 spacewalk-java Released
SUSE Manager Server Module 4.1 spacewalk-utils Released
SUSE Manager Server Module 4.1 spacewalk-web Released
SUSE Manager Server Module 4.1 suseRegisterInfo Released
SUSE Manager Server Module 4.1 susemanager Released
SUSE Manager Server Module 4.1 susemanager-doc-indexes Released
SUSE Manager Server Module 4.1 susemanager-docs_en Released
SUSE Manager Server Module 4.1 susemanager-frontend-libs Released
SUSE Manager Server Module 4.1 susemanager-schema Released
SUSE Manager Server Module 4.1 susemanager-sls Released
SUSE Manager Server Module 4.1 susemanager-sync-data Released
SUSE Manager Server Module 4.1 uyuni-common-libs Released
SUSE Manager Server Module 4.1 virtual-host-gatherer Released
SUSE Manager Server Module 4.1 virtualization-host-formula Released
Container Status
bci/openjdk-devel
bci/openjdk-devel:11		 httpcomponents-clientIn progress
bci/openjdk-devel
bci/openjdk-devel:11		 httpcomponents-coreIn progress

SUSE Timeline for this CVE

CVE page created: Fri Oct 16 02:55:39 2020
CVE page last modified: Thu May 18 18:55:19 2023