Self Support | Standard | Priority | |
---|---|---|---|
Scope of Coverage | Maintenance | Maintenance and Support | Maintenance and Support |
Delivered | Updates via Customer Center | Updates via Customer Center and Patches | Updates via Customer Center and Patches |
Support Hours | N/A | 12x5 | 24x7 |
Support Access Methods | N/A | Web, Email, Chat and Phone | Web, Email, Chat and Phone |
Support Response Time | N/A | 4 hours | 1 hour for Severity 1 4 hours for all others |
1 Year Subscription $50* Buy Now | 1 Year Subscription $120* Buy Now | 1 Year Subscription $220* Buy Now | |
3 Year Subscription $135* Buy Now | 3 Year Subscription $324* Buy Now | 3 Year Subscription $600* Buy Now |
*Note: MSRP pricing