Can the admin password be reset if I’m locked out of my Rancher Hosted Prime environment?

This document (000020088) is provided subject to the disclaimer at the end of this document.

Resolution

Yes, if you find yourself locked out of the admin account on Rancher Hosted Prime, the Rancher operations team can reset it for you using the method defined in our documentation . To initiate this request, please file a support case through the Rancher Support Portal. 

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020088
  • Creation Date: 25-Apr-2023
  • Modified Date:28-Apr-2023
    • SUSE Rancher

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center
Report a Software Vulnerability Submit Tips, Tricks, and Tools Download Free Tools