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Boot stops and hangs after Update (SLE12 SP1)

This document (7018777) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 12 Service Pack 1 (SLES 12 SP1)


After an update from Kernel 3.12.67-60.64.24 the system does not start up anymore but hangs after loading kernel and initrd. Debug shows an error at

Mounting /sysroot
[FAILED] Failed to mount /sysroot

in the grub commandline there is an entry like


for the root device.


To boot into the system again replace




within the grub shell and boot into the system. After booting into the system

adjust the entry for the root Filesystem in


accordingly and set in



and then activate the new bootloader settings with

    grub2-mkconfig -o /boot/grub/grub.cfg

the system will boot properly again.



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  • Document ID:7018777
  • Creation Date: 05-Apr-2017
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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