SUSE Blog

Tag Archives: Supportconfig

Holy Supportconfig File

Matteo Limardo

By: Matteo Limardo

April 25, 2017 12:26 pm

Reads:1,509

Score:5

Let’s talk about Supportutils tool? Sure thing, why not! As a Technical Support Engineer in SUSE, I rely heavily on Supportutils tool which generates a file with all the configurations and logs of the system, the Holy Supportconfig File. Frankly, my job would be much more difficult without…

+read more

Tags: , , ,
Categories: Enterprise Linux, Free Tools, Server and Application Virtualization, SUSE Linux Enterprise, SUSE Linux Enterprise Server, Technical Solutions

Encrypting Supportconfig for Added Security

chamilton

By: chamilton

April 24, 2017 6:56 am

Reads:2,075

Score:5

There are cases where the data on your server is extremely sensitive. In these cases sending information, like the supportconfig, to us using standard methods like email and FTP aren’t secure enough. So what can be done? We can use GPG keys to encrypt the data before it is sent. I’ll give the steps of the …

+read more

Tags: , ,
Categories: Enterprise Linux, SUSE Linux Enterprise Server, Technical Solutions

Creating a Central Supportconfig Repository



By: jrecord

May 14, 2008 12:37 pm

Reads:4,306

Score:Unrated

Jason Record explains how to store supportconfig files for your enterprise on a local FTP central repository.

+read more

Tags: ,
Categories: SUSE Linux Enterprise Server, Technical Solutions

A Basic Server Health Check with Supportconfig



By: jrecord

March 4, 2008 4:08 pm

Reads:8,635

Score:Unrated

Jason Record explains how to perform a basic server health check after getting a supportconfig tar ball.

+read more

Tags: , ,
Categories: Enterprise Linux, SUSE Linux Enterprise Server, Technical Solutions

Troubleshooting a supportconfig Hang



By: jrecord

February 7, 2008 10:42 pm

Reads:3,112

Score:Unrated

Jason Record shares some troubleshooting tips you can use if supportconfig hangs when you’re gathering system information.

+read more

Tags: ,
Categories: SUSE Linux Enterprise Server, Technical Solutions

RSS