Say Goodbye to Downtime Now

Why endure SAP services downtime when you could banish it for good?


Downtime never feels good. But right now, it reverberates louder and more widely, impacting business lines — and customers that crave certainty. The good news is that some organizations using SAP services have found ways to achieve near-100% availability.

How much downtime can you afford? One Forrester study made a chilling discovery. Some organizations were experiencing an average of 17 daily outages per day. Over three years, this was costing $1.9 million in lost productivity[1].

Unplanned outages and manual failover processes are disruptive and time-consuming, piling extra pressure on IT staff. Every minute of downtime eats away at business productivity, which raises costs and hits revenue.

But in a more volatile world, downtime is having deeper impact across sectors. Armies of employees working remotely are struggling to access applications; supply chains can prove wildly unpredictable, visibility is blurry, and customer confidence is shaky. Of course, you can’t control everyone else’s IT. But if you have SAP mission-critical environments, then you can take effective steps to combat downtime.

How dependable are you?

Imagine if you could get close to 100% availability and enable non-stop productivity for your organization? This wouldn’t just help your business dramatically and free up valuable time for IT teams, it could also make your organization stand out in your industry and among customers — for being ultra dependable.

Amid the current economic uncertainty, there’s a great story happening with organizations which are using SUSE Linux Enterprise Server for SAP Applications. They’ve been able to minimize service outages and simplify maintenance, ensuring their business lines stay productive with continuous uptime.

Take Day & Zimmermann for instance, which has employees in 150 locations worldwide and operates in people-intensive industries, such as construction and engineering, operations, staffing and security.

The company uses SAP applications to manage business-critical processes. Deploying Linux Enterprise Server for SAP Applications has led to availability rising to 99.995% for SAP HANA database systems. In fact, Day & Zimmerman has only experienced two hours of unplanned downtime in four years. That’s impressive when the Forrester data — if extrapolated — suggests that an average company endures 24,820 outages over the same period.

These aren’t one-offs. Les Enterprises Barrette is another. The company — which manufactures wood, vinyl and other products for a world-wide customer base — migrated from a relational database to SAP HANA with SUSE Linux Enterprise Server for SAP Applications. The business now has near-100% availability, which keeps manufacturing running efficiently around the clock.

What’s key to greater availability?

A stable and reliable infrastructure from SUSE can help you to maximize availability for your SAP services, using a platform that’s trusted by tens of thousands of customers.

There are additional solutions that can help too, lifting a huge burden from IT teams.

Discover how it’s achievable by saying Goodbye to Downtime. We’ve pulled together a set of useful resources that dive into the detail, offer practical guidance, and point the way forward to continuous uptime. Now’s a crucial moment to inject extra dependability into IT delivery.

Learn more at: Say Goodbye to Downtime.

[1] Cost of lost productivity from 17 outages per day is $1.9 million (risk-adjusted present-value over three years). Source: The Total Economic Impact Of SAP S/4HANA – IT Operations, Forrester


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