Transform Your SAP Infrastructure for the Digital Economy
Digital assets like customer and operational data have become critical resources for business growth, whether the goal is to increase revenue, improve the customer experience, or to be innovative than the competition. Today’s customers expect instant access to information about products and services across all channels, and they expect personalized interaction. History is littered with companies who are no longer with us, or are struggling today because they didn’t transform their business to adapt to clear technology shifts that changed customer expectations.
Even when the business is ready to face the challenge of digital transformation, there is a strong dependency on the IT organization to transform to support these business imperatives with faster more agile service delivery. But how can you do that with the complexity of today’s infrastructure?
I recently had the opportunity to sit down and talk to Liz Herbert, VP and Principal Analyst at Forrester Research about the challenges facing many IT organizations when addressing the digital imperative. In this video we talk about the trends and directions of the market, where businesses are being successful, and how enterprise applications vendors like SAP are addressing today’s complex IT environments. Liz provided some great insights and advice on how best to ease the IT transition to support digital business initiatives, including exploring public cloud deployment.