Increasing digitisation means that data volumes are skyrocketing for businesses of all shapes and sizes, across all industries. To meet client demand for flexible, scalable cloud data storage and backup services, iTEC Services has implemented SUSE Enterprise Storage—a software-defined storage solution that enables the company to provision, manage and expand storage capacity faster, more easily and more cost-effectively than ever before.


As an IT services provider to mid-sized enterprises in Germany, iTEC Services has seen many IT trends come and go over the years. Crucially, the company has always been able to deliver on customer demand for the latest and greatest technologies.


The Challenge

Gerhard Eckerlin, Head of Sales and Marketing at iTEC Services GmbH comments, “Our business is built on Infrastructure-as-a-Service and Software-as-a-Service solutions, and uptake has been very good. So much so that we are looking to turn more of our offerings into scalable cloud services.”

To capitalize on fast growth in data storage requirements for businesses of all kinds, iTEC Services launched a flexible Backup-as-a-Service (BUaaS) solution in its local cloud. Seeking fast onboarding of new clients, the company wanted to ensure cost-efficient operations and scalability of its new service.

SUSE Solution

iTEC Services decided to replace its existing Storage Area Network (SAN) with a much more flexible software-defined storage solution and selected SUSE Enterprise Storage as the foundation for its rapidly growing BaaS offering.

Gerhard Eckerlin comments, “We have a long-standing partnership with SUSE, so SUSE Enterprise Storage was the natural choice. We know from experience that SUSE’s support services are second to none.”

iTEC Services implemented a 30 TB SUSE Enterprise Storage cluster based on Fujitsu servers. This will serve both as the basis for its new BUaaS offering, in combination with SEP sesam Backup and Recovery software, and also as the company’s own central storage environment.

Wolfgang Eckerlin says, “The beauty of a software-defined storage solution such as SUSE Enterprise Storage is that you don’t need to plan years in advance. If you want more capacity, you just add more nodes to the cluster, which can be done without any downtime.”

The Results


With SUSE Enterprise Storage, iTEC Services has a scalable, cost-efficient data storage solution that can cope with ever-increasing volumes of data—both its own and its clients’.

Gerhard Eckerlin remarks, “With SUSE Enterprise Storage underpinning our new BUaaS solution, we can offer a very flexible data storage service at an attractive price per GB that delivers all the benefits of cloud storage from our own data center. This gives clients peace of mind that their data is stored securely, and in compliance with German and European data protection regulations.”

Wolfgang Eckerlin concludes: “SUSE Enterprise Storage enables us to meet soaring client demand for cloud services, and we’re excited to see what the future brings.”