Search results: “business one”

The world and the workforce is forever changed. Many people say that Covid is the reason, but the truth is that it was merely a catalyst that accelerated the inevitability of a more virtual workforce. As a result, organizations around the world are being challenged to shift their attention towards retention programs and initiatives that deliver resources to enrich the employee experience through professional development and career growth.

For software engineers & developers, solution architects, and other technologists, gaining timely and marketable skills in open source has never been more important. Organizations looking to close the skills gap by bringing in new talent to support a modern infrastructure also need to view learning and development programs (both free & paid) for existing staff as an investment, not a cost.

By granting access to learning resources that enhance professional growth, organizations will realize that the measurement of that investment is revealed in a more skilled, productive, and satisfied workforce.

Open Source is the Language of Innovation

At SUSE, we provide all our partners with zero-cost training and certifications that help industry professionals gain in-demand open source skills.

When the SUSE One Partner Program was unveiled a few years ago, sales and technical trainings were built in as a core component of program success, and program certifications are needed to advance from Silver to Gold, and from Gold to Platinum in the program. The learning paths we provide help partners elevate their understanding of how to work with and sell SUSE technology, as well as deliver tactical skills and advanced open source knowledge that helps individuals become valued community practitioners.

As a SUSE One partner, you have access to it all:

• Sales & Technical Sales Training
• Technical Expert Training
• Support Training
• SUSE Academy (in-depth technical training)

Linux and Kubernetes are the backbone of hybrid cloud infrastructure and core to the success of a mixed IT environment. With SUSE One professional & technical certifications, you can gain the sought-after skills and knowledge that will help your organization win with open source products and solutions, deliver cloud-native services, or help ease the challenges of adopting, managing and scaling containers–from SMB to the enterprise.

A Program Built for Your Success

If you’re currently a SUSE One partner, be sure to review the updated training and certification courses available through the partner portal. For those of you looking to partner with a leading open source vendor, look no further. The SUSE One Partner Program has a modern structure that was designed to provide flexibility and choice to help partners get started, define their path, and accelerate to success.

Role based learning puts your organization on course to gain access to additional program benefits, discounts, incentives and support options, while giving individual contributors the skills needed to advance professional growth and technical acumen.  

Industry accreditations and certifications are nothing new, but the value they deliver has never been more important. Join SUSE One today, or log in to the portal to get started. 

“Compared to other Linux distributions, we discovered that SUSE Linux Enterprise Server for SAP Applications is by far the easiest to deploy and configure — and once deployed, the SUSE solution also wins out in terms of stability.” Seo Jun-hyeok, Technology Manager, Consulting Team, LDCC.

To help keep operations running smoothly and deliver frictionless customer experience, South Korea’s largest department store brand, LOTTE Department Store, is increasingly dependent on its IT systems. Its parent organization, LOTTE Group, had relied on SAP solutions to drive core business processes for many years, and the launch of SAP S/4HANA presented an opportunity to build on these capabilities.

To unlock the benefits of real-time insights while ensuring rock-solid reliability, the LOTTE Group’s IT organization (LDCC) selected SUSE Linux Enterprise Server (SLES) for SAP Applications to host its new SAP business systems. The objective was to achieve 100% availability for mission-critical SAP S/4HANA services and to enable the company to harness up to 100x faster reporting.

As part of a wider digital transformation initiative, LOTTE Group initiated a groupwide transition to SAP S/4HANA. The next-generation ERP will become the single, central platform for financial accounting for all group subsidiaries and provide a basis for tighter process integration.

After thorough evaluation of leading server platforms, SUSE was selected as the foundation for the new SAP S/4HANA solution. SLES for SAP Applications was discovered to be by far the easiest solution to deploy and configure, as well as the most stable and best solution. The platform was chosen to support companies across the entire group, including LOTTE Department Store.

Supporting a hybrid-cloud architecture

Working with SUSE, LDCC sized, tested and deployed its new SAP S/4HANA environments on SLES for SAP Applications. The SUSE solution is configured to support the company’s hybrid storage architecture, incorporating storage resources at its on-premises data centers and in the public cloud.

SLES for SAP Applications has delivered 100% uptime for mission-critical SAP S/4HANA services with flawless stability. As LOTTE Department Store moves ahead with its digital transformation, companies across the extended enterprise are now reaping the benefits of rapid access to business insights and are able to accelerate business intelligence reporting by up to 100x.

The team has enjoyed significant performance improvements for end-user analytics reporting tasks, many of which now complete tens or even hundreds of times faster than before. The switch from SAP ERP to SAP S/4HANA has allowed leaders to make faster, better-informed decisions. These enhancements aren’t limited to business intelligence reporting: one subsidiary cut its month-end closing process from several days to just a few hours.

Equipped with real-time insights into business performance, LOTTE Department Store is in a stronger position than ever to deliver high-quality services that delight customers and foster their loyalty. There is also confidence from a LOTTE Group perspective that it has the secure, stable, and future-ready platform to support its ongoing digital transformation.

Click here to find out more about how LOTTE Department Store shapes outstanding services with faster business insights.

It has been almost two years since the team at SUSE reimagined the framework of our partner program. In response to the changing demands of the market and the channel, we set out to build a structure around six areas of specialization. Each was created with unique partner types in mind, and provides the ability for organizations to adapt, accelerate, and grow their business practice as technology trends and customer requirements continue their evolution.

In 2021, that radical change in format to the SUSE One Partner Program earned us a 5-Star Rating from CRN, and today, we’re happy to announce that SUSE has been awarded that honor for the 2^nd year in a row.  

What is the CRN 5-Star Rating

The annual Partner Program Guide rating given by CRN includes the most notable partner programs from industry-leading technology vendors that provide innovative products and flexible services through the IT channel. The 5-star rating is only given to vendors that excel in their programs by driving partner focused market opportunity and growth.

Companies are scored based on their investments in program offerings, partner profitability, partner training, education & support, marketing programs & resources, sales support, and communication.

SUSE is honored to receive this recognition again.

Our Ongoing Investments in Partner Success

As the SUSE One Partner Program continues to improve and expand around the unique needs of our ecosystem, so do the tools and resources that support it. Our program team is continually updating incentives, enhancing processes around deal registration, introducing new program training & certification courses, and adding beneficial selling resources.

In addition, the SUSE One partner portal recently underwent a comprehensive design overhaul. As the hub for partner activity, the updates will help SUSE scale program growth and better serve our growing community of partners and open source practitioners.

If you’re an existing partner and haven’t seen the updates, be sure and take a look at the portal. For those considering joining SUSE One, there’s never been a better time to find success with open source and SUSE offerings.

RISE with SAP is a full-service or transformation as a service offering from SAP that supports companies in their digital transformation. The central solution is the ERP solution SAP S/4HANA in the cloud with two deployment models: The public cloud and the private cloud. Included in the offering are the re-design of business processes, the provision of tools and services for a technical migration to the cloud and the use of platforms and solutions for digital transformation.

There is currently a lot of talk about “RISE with SAP”. But while many customers expressed an initial interest in learning more about the solution, it is unclear how many plan on adopting it in the long term.

Download the SAPinsider Report

SAPinsiders surveyed 238 members of the SAPinsider community in October and November 2021 to understand:

• What does RISE with SAP means for organization?
• How does it impact any existing plans for SAP S/4HANA?
• What can it offer in terms of business transformation?

The survey starts with the first question about how much customers knew about the different components of the RISE with SAP offering and is followed by the motivation for RISE with SAP. It makes sense that the biggest area of interest to respondents is costs. However, respondents also identified several concerns about the RISE with SAP offering. The biggest concern was support for mixed vendor landscapes and project transparency.

Shall I consider RISE with SAP?

Are you planning to use or consider RISE for SAP? Download the survey and get good input on the following questions:

• Who is adopting RISE with SAP?
• What features are leveraged?
• How can RISE drive business transformation projects?
• What are the steps to be successful with RISE with SAP?

Announced in January 2021, RISE with SAP remains one of the most discussed topics in the SAP space. For many it is just interest in RISE with SAP. Has this changed? What do you think?

Learn more about SAP in the public cloud

Regardless of RISE with SAP, the transformation of SAP S/4HANA remains one of the most important topics in 2022. Organizations are migrating SAP S/4HANA to the public cloud to enable faster business growth, higher productivity, and new avenues for innovation.

SUSE enables you to rapidly deploy and scale mission-critical SAP applications on your choice of hyperscalers with high availability and reduced complexity. Learn how you can accelerate your cloud vision.

“The deployment of SAP S/4HANA on SLES for SAP Applications is an important step that provides real-time analytics for business insights throughout the enterprise, thereby aiding agile monitoring and decision making.” Eka Suharto Head of IT Adaro Energy.

Indonesian energy producer Adaro Energy has experienced strong growth across its 8 business lines and 70 business units in recent years. A lack of centralized data and consistent business processes, however, created challenges around standardization, financial consolidation, product costing, procurement, and maintenance processes.

Tasked with consolidating a complex mix of on-premises infrastructure, different enterprise resource planning (ERP) applications and a wide range of configurations and customizations, head of IT, Eka Suharto, sought an ERP solution and technology implementation partner that could harmonize the key operating pillars of the organization. The end goal? To drive smarter business integration, cost reduction and production efficiencies.

Adaro chose SAP S/4HANA on Google Cloud Platform as its new ERP system and with guidance from partner, Cloud Comrade, SUSE Linux Enterprise Server (SLES) for SAP Applications was selected to support groupwide SAP S/4HANA deployment. SLES is SAP’s preferred Linux platform, and the most popular platform globally for the SAP HANA real-time database – which made it a natural choice. Ease and speed of deployment and optimized performance around compliance and security were also major considerations behind Adaro’s selection of SLES for SAP Applications.

Creating clear visibility across the entire organization

The new SAP S/4HANA landscape on SLES for SAP Applications consolidates financial information that was previously spread across multiple repositories in different systems. As a result, Adaro finance teams now have fast and reliable access to all the information they need, helping the company grow more efficiently.

Since SUSE’s deployment, time and effort spent managing asset depreciation has been reduced by 78% and 99.999% availability for critical SAP S/4HANA applications has been achieved. Time and effort previously spent on payroll processing has been reduced by 99%.

The deployment of SAP S/4HANA on SLES for SAP Applications powers real-time analytics for business insights throughout the enterprise, aiding agile monitoring and decision making.

With future innovation in mind Adaro’s new ERP solution provides the agile foundation required to enter the renewable energy sector. Thanks to the advanced AI and IoT capabilities supported by SAP S/4HANA, the platform will continue to deliver benefits for years to come.

Click here to find out more about how SUSE helps Adaro Energy gain a single platform for business optimization with SUSE.

It has been an absolute pleasure to work with Fujitsu over the past year, and I am so pleased that they have been awarded the Social Impact Award at the SUSE One Partner Summit 2021.

This award celebrates Fujitsu’s continuous effort to innovate with their partners and technologies for the good of humankind, and we have been pleased to go on the journey with them.

Together we are not only co-innovators of technology but are like-minded in our joint vision to make the world a better place. Through building trust in society and the co-creation of smart innovative solutions which truly make a difference to people.

As we know the global pandemic took us all on a journey of uncertainty, and we have all struggled with figuring out the ‘new normal’ – learning how companies and people will accommodate changes in their business processes and lives.

For over 2 decades, Fujitsu and SUSE have cultivated a strong and trusting partnership supporting our joint customers’ mission-critical systems, utilizing open-source technologies to co-create innovative, reliable, and open solutions providing the agility needed for digital transformation.

Paul Kember, Head of Global Strategic Alliances Europe at Fujitsu comments:

“This long-term relationship has made the past year easier to navigate.  Because we know each other so well, we have been able to act quickly, supporting our customers with innovative ways in which they can navigate their way into the “new normal”.

I’d like to thank SUSE for noticing our efforts and am looking forward to the next few months where I know we have some exciting times ahead.”

Thanks Paul, and we’re looking forward to working with the Fujitsu team during those exciting times!

In the Picture:  Paul Kember, Head of Global Strategic Alliances Europe at Fujitsu

Paul Ennion, Sales Director, GCO at SUSE

You discover a problem, and you need to resolve it before it takes your entire infrastructure down.  Which scenario sounds better to you?

Scenario 1

You go to SCC to log a problem and wait for a technical support team to respond.  You then have to describe your environment, your solution stack, and your issue.  The technician has to ask you a number of questions to ensure they are working on the right issue.  After that time period, the technician starts working on your issue to get you to problem resolution.

Scenario 2

You call Jim, your premium support engineer.  Jim knows your environment, your staff skills and your infrastructure.  Because of that Jim can start working on your issue right away and get you to problem resolution in a fraction of time.

If you are like most people, you answered Scenario 2.

As good as SUSE Technical Support is, they simply cannot have a relationship with all of SUSEs customers.  That’s where SUSE Premium Support Services comes in.

What are Premium Support Services?

Premium Support Services enhances your existing SUSE Priority Technical Support by offering a number of white glove benefits, including direct access to a named technical expert – a premium engineer. This engineer knows you, your team and your infrastructure.

Premium Support Services is a 12-month, fixed-cost tiered offering. It provides a number of benefits that are delivered directly to you by a named premium engineer and service delivery manager. Your premium team will:

• Deliver faster time to value… by ensuring that your SUSE solutions are optimized for your specific business objectives.
• Ensure business continuity… with proactive maintenance and monitoring of your specific systems
• Help you meet changing business demands… with flexible and cost-effective offerings, providing the level of service you need and access to named service delivery managers who will keep you abreast of technology trends.

Let’s face it.  Downtime is expensive – not only in cost but in customer satisfaction and retention.  Your premium support team helps you avoid downtime by helping you keep your systems finetuned and on top of technology trends.   With your team in place, you can quickly solve small issues before they escalate into big problems that cause system downtime.

Having Premium Support Services is really the best insurance policy your business can invest in.

But Can I Afford It?

A service offering like Premium Support has to be expensive, right?  Wrong! Because Premium Support Services comes in different tiers, there really is an option to fit every sized business.

Today, in addition to our Silver, Gold and Platinum Tiers, we are announcing the Bronze Tier of Premium Support Services

As our entry level option, the Bronze Tier gives you:

• Direct Access to a Named Technical Professional
• Direct Access to a Service Delivery Manager
• Up to 60 hours dedicated time and/or 10 Service Requests handled by your premium engineer

And the best part: the Bronze Tier is so attractively priced every business can take advantage of this “white glove” support service.  That is,  your  business cannot afford to be without this service offering.

Let’s Get Started

Get started with Premium Support Services today. Here are just a few ways:

• Simply contact your SUSE Account Exec and they’ll set you right up.
• Click here to check out Premium Support Services on AWS

Want to learn more, read the flyer.

Get set up with Premium Services today, and the next time you have an issue, you’ll be direct-dialing your premium engineer!

It gives me great pleasure to announce that the SUSE ONE Partner Program has been named a Finalist in the coveted TSIA Star Awards.

The Innovation in Partner Channel Ecosystems for XaaS award recognises organizations that have innovated in unique ways to engage partners synergistically in their partner channel ecosystem for their “as-a-Service” offers. So, to be named as a Finalist is a fantastic acknowledgement of the work that we’ve done to make our partner program fit for purpose for our partner ecosystem.

The TSIA STAR Awards are one of the highest honours in the service and technology sector, recognizing commitment to innovation, leadership and excellence. In a year with unprecedented participation levels in these prestigious awards, we are delighted to celebrate this accolade for the SUSE ONE Partner Program that we are so proud of.

The SUSE ONE Partner Program was born out of the challenges our partners were facing as a result of the pandemic. Partners needed to innovate, work differently and respond to the changing market.

The SUSE ONE Partner Program recognized this need and by creating six different specializations to identify with, partners are now able to easily adopt, align with or change their specialization(s) according to business strategy.

Whether partners choose to participate in one or more of our BUILD, INNOVATE, SELL, MANAGE, SERVICE, and TRAIN specializations, they can access training, sales tools, deal registration and more all through our easy-to-use portal.

As a result of the SUSE ONE Partner Program, our partners have been supported in their business transformation initiatives.

For Managed Service Providers, who are part of the MANAGE specialization, there are increased opportunities to open up revenue tracks by incorporating SUSE’s open source technologies into their as-a-service offerings.

Improvements to partner profitability for our SELL specialization partners resulted in 38% more partners submitting a deal registration compared to last year.

Thomas Lah, Executive Director and Executive VP at TSIA said, “This year, our winners demonstrated an unparalleled focus on the customer experience, operational merit, and dedication to excellence despite the continued uncertainty and the ever-changing circumstances on a global economic scale. The outcomes of their innovation have set these exceptional companies apart from their peers.”

Congratulations to everyone involved in helping us to achieve this accolade and of course to the other winners and finalists of the TSIA STAR Awards.

Find out more about the five-star SUSE One Partner Program, and how your business could also benefit from being in partnership with SUSE!

It gives me great pleasure to announce the winners of the 2021 SUSE One Partner Awards! The awards are to honour those partners who have gone above and beyond for our joint customers in what has undoubtedly been one of the most challenging years for many.

In 2020, COVID-19 brought the world to its knees. But 2021 has seen enterprises striving to regain lost ground and adapt to the new landscape with many IT leaders now feeling under more pressure to deliver tangible outcomes than last year. Managing security and increased demands on remote infrastructure are high on the agenda, whilst maintaining service performance and reducing operational costs must also be considered.

What businesses are telling us they need is to simplify and modernise their IT operations whilst accelerating change. Simple, right? Well, with open source software, it’s a lot easier to find the right answers to those tough challenges.

Open source is the language of innovation, opening the door to new opportunities with Linux and Kubernetes – the pillars of digital transformation.

With open source you have the flexibility to move at the pace you need and the choice to shape things the way you want. That’s why 99% of the Fortune 500 use open source software and 80% of IT departments are set to increase their use of open source in 2021. And it’s easy to see why.

• 85% of IT leaders agree that open source enables innovation at the edge
• 84% see open source as cost-effective way to drive innovation
• 82% feel optimistic about the future of open source

At SUSE, “openness” is about more than the technology alone.

It’s about bringing diverse communities together, collaborating, sharing and learning together to bring ideas to life. And the SUSE One Partner program is an embodiment of exactly that: The Power of Many. Together as One.

The 2021 SUSE One Partner Awards recognize partners who are aligned with SUSE’s open source philosophy and who have demonstrated how open source technology from SUSE can deliver tangible outcomes for joint customers along with long-term growth.

It’s our partner ecosystem that allows us to offer something unique to our mutual customers. And in a challenging year, where many partners have been adapting to the challenges of home-working and serving customers remotely, we’re pleased to honor those partners who have gone above and beyond in demonstrating how open source technologies can fuel innovation and growth.

Please join me in congratulating these very worthy winners of the 2021 SUSE One Partners Awards:

SUSE One Partner Award 2021 Winners Videos

Partner Deal of the Year: BPSOLUTIONS
Rising Star: Climb Channel Solutions
Social Impact: Fujitsu
Partner Innovation: Erik Sterck GmbH
Distributor of the Year: NORDICMIND OY
INNOVATE Specialization Partner of the Year: HPE
BUILD Specialization Partner of the Year: DELL
MANAGE Specialization Partner of the Year: TIVIT TERCEIRIZACAO DE PROCESSOS SERV E TEC S A
TRAIN Specialization Partner of the Year: Securelinx Ltd
SELL Specialization Partner of the Year (APJ): Hewlett Packard Enterprise India Pvt. LTD.
SELL Specialization Partner of the Year (EMEA): SoftwareONE Deutschland GMBH
SELL Specialization Partner of the Year (GC): Beijing Focus Soft
SELL Specialization Partner of the Year (LATAM): Novell
SELL Specialization Partner of the Year (NA): Insight
Deal Registration Partner of the Year: SVA SYSTEM VERTRIEB ALEXANDER GMBH

Congratulations to all our winners and thank you for your commitment to supporting our customers with their digital transformation with innovative solutions.

Together, our open source solutions will open doors, and give businesses the Power of Open.