Carhartt works together with SUSE to achieve zero downtime, saving millions of dollars

“We were probably experiencing a major outage about once a month. Now, those systems are up 24/7, and they’ve been rock solid.” Tim Masey, CTO and CSO Carhartt.

Family owned Carhartt has come a long way since it was founded in 1889 and is now a globally recognized workwear and fashion brand.

In 2018 Carhartt embarked on a mission to modernize its infrastructure and create an omnichannel experience for customers, delivered through a cloud-first strategy. The purpose was to target its consumer base more efficiently, diversifying operations to include direct-to-consumer and direct-to-business channels.

The IT team’s vision to deliver critical systems 24/7 would save Carhartt millions of dollars as each outage, which occurred on average monthly, cost the business around $1m.

The end goal for Carhartt was that the resources freed by zero downtime and simplified infrastructure would be used to support a greater focus on innovation and accelerating the completion of the omnichannel experience.

Carhartt’s business goals achieved through digital transformation

SUSE was selected by Carhartt to deliver a quick and smooth transition to the cloud based on its excellent track record and a glowing recommendation from SAP.

Carhartt chose SAP S/4HANA with SUSE Linux Enterprise Server for SAP Applications as their OS, supplemented by SUSE Manager.

Since deployment SUSE has indeed delivered zero downtime, saving Carhartt millions of dollars.​

From an overall business perspective, the financial and human resource savings realized through this digital transformation have powered Carhartt’s mission to create the omnichannel experience they envisioned for their customers.

All thanks to the cloud-friendly, secure, and reliable foundation of running SUSE solutions on Azure to support SAP S/4HANA.

Click here to find out more about how Carhartt is working with SUSE to save millions and realize business goals.