Carla Schroder
By: Carla Schroder

September 23, 2020 6:35 pm

1,527 views

Is Open Source a Religion?

Is open source a religion? There is a persistent myth that free/open source software (F/OSS) supporters think of F/OSS as a religion. SUSE is the largest open source software company, so that would make us, what, a church with the cutest mascot? Of course this is wrong and F/OSS is not a religion, though the […]

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Carla Schroder
By: Carla Schroder

November 11, 2019 6:34 pm

1,763 views

If You Think Producing Good Product Documentation is Expensive, try Calculating the Cost of Not Having It

When last we met (How to Keep Customers Happy and Liking Us a Lot, part 1), I discussed the importance of product documentation, and how merely flinging code out the door is not adequate for a fabulous enterprise open source company. Today I talk a bit about the cost of not having good product documentation. […]

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Carla Schroder
By: Carla Schroder

October 31, 2019 4:45 pm

1,893 views

How to Keep Customers Happy and Liking Us a Lot, part 1

See part 2: If You Think Producing Good Product Documentation is Expensive, try Calculating the Cost of Not Having It Greetings, dear SUSE friends! Today I reveal to you the Great Secret for keeping customers happy. We're all here for various reasons, such as paychecks, a love of great open source software, creativity, wanting to […]

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