A subscription with Priority level or Standard technical support includes:

• Electronic delivery of updates and fixes via Customer Center and on-site Subscription Management Tool
  • 24x7x365 unlimited technical support for priority support
  • Unlimited virtualization
• SUSE Linux Enterprise Server support for the term of the subscription
• Red Hat Enterprise Linux support until Red Hat end-of-life date
  • Support for the most recent version of Red Hat Enterprise Linux 3.x, 4.x, 5.x or 6.x available from Red Hat at the time the customer signs up for Expanded Support until product end of life per official policies posted by Red Hat
  • Patches and updates that are binary compatible to those published via Red Hat Network Training for migration to SUSE Linux Enterprise from other Linux platforms
• Electronic training course
  • Deployment guide with technical white paper