Software Vendor
Novell® PartnerNet® Core Benefits
| Benefit | Description |
|---|---|
Membership Benefits |
|
| Partner Locator | Promote your company and capabilities to Novell customers via www.novell.com. |
| PartnerNet Portal | Your entry-point into the tools, resources and information to support your business. |
| Partner Level Dashboard | One-click access to monitor your execution against performance values. |
| PartnerNet Helpdesk | Telephone and email resources to assist you with all your needs. |
| Internal Use Software | Enhance your ability to recommend and support solutions by using our products to run your business, build testing environments and customer pilot deployments. (50-users) |
| Monthly PartnerNet Newsletter | A monthly vehicle to keep you informed of company-, focus area- and program-related news and information pertinent to your business. |
| Email Updates and Alerts | Targeted communications specific to your area of focus. |
Sales & Marketing Benefits |
|
| Enablement Central | A valuable resource for your sales, technical, consulting and marketing teams to access a wide range of tools and training from one location. |
| Novell Branding Resources | Access to logos and branding marks to use in all your marketing activities. |
| Partner Product Guide and SUSE Linux Enterprise ISV Catalog | Inclusion in catalogs to market your products to other partners and customers |
Technical Services Benefits |
|
| Professional Resource Suite | Electronic access to software, licensing, registration codes, training materials, etc. |
| Public Beta Software | Get a head-start developing applications and supporting your customers ahead of the general availability of products. |
| Access to Cool Solutions | See first hand how other partners and customers are using products and solutions to solve real-world problems. You can even contribute your own cool solutions! |
Training and Enablement Benefits |
|
| Online Sales Training | Access voice-narrated sales training courses to help your sales team prepare for customer conversations. |
| On Demand Technical Training | Gain valuable technical expertise while saving time and expense by participating in detailed technical training from experts from the convenience of your office. |
| Online Demo System | Deliver high-quality demonstrations of products and solutions to your customers without the time and expense of configuring and shipping equipment across the globe. |
| 20% Discount on Technical Training* | Partners may attend any Training Services Advanced Technical Training class (ATT) listed on the Partner Training Registration site at a discount. |
Novell PartnerNet Specialist Benefits for Independent Software Vendors
| Benefit | Gold | Platinum |
|---|---|---|
Membership Benefits |
||
| Specialist Logo | Yes | Yes |
Technical Services Benefits |
||
| Early Access to Beta Software | Yes |
Yes |
| Number of service requests for Novell Products | By contract |
By contract |
Novell PartnerNet Medallion Level Benefits
| Benefit | Gold | Platinum |
|---|---|---|
Membership Benefits |
||
| Internal Use Software | 100 Users | 250 Users |
Sales & Marketing Benefits |
||
| Deal Registration | Yes | Yes |
| Lead Assignment | Yes | Yes |
| Channel Champion Eligibility | Yes | Yes |
| Joint Business Planning | Yes | Yes |
| Joint Sales Calls | Yes | Yes |
| Joint Marketing Campaign Development | Yes | Yes |
| Market Development Fund | Yes | Yes |
Training and Enablement Benefits |
||
| Quick Start Training | Yes | Yes |
| Discount on Technical Training delivered directly by Novell* | 35% | 50% |
Technical Services Benefits |
||
| Number of service requests for Non-specialized Products | 5 | 12 |
| Technical Support Response Time | 2 hour, 24x7 | 1 hour, 24x7 |
| Consulting Methodology Playbook(s) by Specialization | Yes | Yes |
| Novell Online Demo System Subscription |
1 | 2 |
| Novell Professional Resource Kit - Physical Kit |
1 | 2 |
Novell PartnerNet Optional Benefits for Purchase
| Partner Resource Packs | Description | Part Number | MSRP |
|---|---|---|---|
| Partner Resource Pack #1 - Silver Partner Resource Pack #1 - Gold Partner Resource Pack #1 - Platinum |
3 Novell Technical Support Service Requests, 12x5 acces, 4 hour response time |
877-006608 877-006609 877-006610 |
US$1,350 US$1,275 US$1,260 |
| Partner Resource Pack #2 - Silver Partner Resource Pack #2 - Gold Partner Resource Pack #2 - Platinum |
Novell Professional Resource Kit and Portal Advantage subscription (1 year), and a Novell Online Demonstration Subscription (1 year) |
877-006611 877-006612 877-006613 |
US$1,399 US$1,259 US$1,175 |
| Partner Resource Pack #3 - Silver Partner Resource Pack #3 - Gold Partner Resource Pack #3 - Platinum |
5 Novell Technical Support Requests (24x7 access, 4 hour response time with 1 hour response for severity 1 incidents) |
877-006614 877-006615 877-006616 |
US$2,999 US$2,969 US$2,939 |
| Technical Services Benefits | Silver | Gold | Platinum |
|---|---|---|---|
Technical Support |
|||
| Support Request Packs | 10% discount | 20% discount | 30% discount |
Technical Subscriptions |
|||
| Novell Professional Resource Suite | 10% discount | 20% discount | 30% discount |
| Novell Software Evaluation & Development Library | 10% discount | 20% discount | 30% discount |
| Novell Demonstration System Subscription | |||
Technical Training |
|||
| On Demand Training Subscriptions | 20% discount | 20% discount | 20% discount |
IT CONSULTING |
as negotiated | as negotiated | as negotiated |
*The course is not guaranteed until the minimum number of attendees has been reached.