PartnerNet Core Benefits
| BENEFIT | DESCRIPTION | |||
|---|---|---|---|---|
| Membership Benefits | ||||
| Partner Locator | Promote your company and capabilities to SUSE customers via www.suse.com. | |||
| PartnerNet Portal | Your entry-point into the tools, resources and information to support your business. | |||
| Partner Level Dashboard | One-click access to monitor your execution against performance values. | |||
| PartnerNet Helpdesk | Telephone and e-mail resources to assist you with all your SUSE needs. | |||
| Internal Use Software | Enhance your ability to recommend and support SUSE-based solutions by using our products to run your business, build testing environments and customer pilot deployments. (50-users) | |||
| Monthly PartnerNet Newsletter | A monthly vehicle to keep you informed of company-, focus area- and program-related news and information pertinent to your business. | |||
| Email Updates and Alerts | Targeted communications specific to your area of focus. | |||
| Sales & Marketing Benefits | ||||
| Enablement Central | A valuable resource for your sales, technical, consulting and marketing teams to access a wide range of tools and training from one location. | |||
| SUSE Branding Resources | Access to SUSE logos and branding marks to use in all your marketing activities. | |||
| SUSE Partner Product Guide and SUSE® Linux Enterprise ISV Catalog | Inclusion in catalogs to market your products to other SUSE partners and customers | |||
| Technical Services Benefits | ||||
| SUSE Professional Resource Suite | Electronic access to software, licensing,registration codes, training materials, etc. | |||
| Early Access to Beta Software | Get a head-start developing applications and supporting your customers ahead of the general availability of SUSE products. | |||
| Access to Cool Solutions | See first hand how other partners and customers are using SUSE products and solutions to solve real-world problems. You can even contribute your own cool solutions! | |||
| Training and Enablement Benefits | ||||
| Online Sales Training | Access voice-narrated sales training courses to help your sales team prepare for customer conversations. | |||
| On Demand Technical Training | Gain valuable technical expertise while saving time and expense by participating in detailed technical training from SUSE experts from the convenience of your office. | |||
| Online Demo System | Deliver high-quality demonstrations of SUSE products and solutions to your customers without the time and expense of configuring and shipping equipment across the globe. | |||
PartnerNet Specialist Benefits
| BENEFIT | GOLD | PLATINUM | |
|---|---|---|---|
| Membership Benefits | |||
| Specialist Logo | Yes | Yes | |
| Sales & Marketing Benefits | |||
| Performance-based Incentive Rebates | Yes | Yes | |
| Bid Content Repository & Online Assistance Forum | Yes | Yes | |
| Bid Help Desk | Yes | Yes | |
| Technical Services Benefits | |||
| Number of service requests for Specialized Products | Unlimited | Unlimited | |
| Technical Support Response Time | 2 hour, 24x7 | 1 hour, 24x7 | |
| Tech Select Subscription | 1 | 2 | |
PartnerNet Optional Benefits for Purchase
| PARTNER RESOURCE PACKS | DESCRIPTION | PART NUMBER | MSRP | |
|---|---|---|---|---|
| Partner Resource Pack #1 - Silver Partner Resource Pack #1 - Gold Partner Resource Pack #1 - Platinum |
3 SUSE Technical Support Service Requests, 12x5 acces, 4 hour response time |
877-006608 877-006609 877-006610 |
$1,350 $1,275 $1,260 |
|
| Partner Resource Pack #2 - Silver Partner Resource Pack #2 - Gold Partner Resource Pack #2 - Platinum |
SUSE Professional Resource Kit and Portal Advantage subscription (1 year), and a SUSE Online Demonstration Subscription (1 year) |
877-006611 877-006612 877-006613 |
$1,399 $1,259 $1,175 |
|
| Partner Resource Pack #3 - Silver Partner Resource Pack #3 - Gold Partner Resource Pack #3 - Platinum |
5 SUSE Technical Support Requests (24x7 access, 4 hour response time with 1 hour response for severity 1 incidents) | 877-006614 877-006615 877-006616 |
$2,999 $2,969 $2,939 |
|
| TECHNICAL SERVICES BENEFITS | SILVER | GOLD | PLATINUM | |
|---|---|---|---|---|
| Technical Support | ||||
| 10% discount | 20% discount | 30% discount | ||
| Technical Subscriptions | ||||
| 10% discount | 20% discount | 30% discount | ||
| SUSE Professional Resource Suite | ||||
| SUSE Software Evaluation & Development Library | ||||
| SUSE Demonstration System Subscription | ||||
| Technical Training | ||||
| 20% discount | 20% discount | 20% discount | ||
| SUSE Self Study Kits | ||||
| On Demand Training Subscriptions | ||||
| IT Consulting | ||||
| as negotiated | as negotiated | as negotiated | ||