The SUSE LINUX Maintenance Program - Flexible, Expandable, Efficient
Maintenance
The SUSE LINUX Portal provides users of the SUSE LINUX
Maintenance Program with the latest information, tips and tricks,
enhancements, and bug fixes for all current SUSE LINUX products in a
well-arranged, comprehensive, and topical form. Customers are promptly
notified by e-mail about new bug fixes, functional enhancements, or
product innovations.
Updates
Functional enhancements are available for download in the SUSE LINUX
Portal. Using the graphical update tool YOU, functional
enhancements and bug fixes can easily be installed.
Optionally, additional installation kits (CDs and manuals) for current
product versions and installation kits for new product versions can be
purchased.
On request, the installation kit will be delivered whenever a new
product version is released. The effective SUSE LINUX Maintenance
Program automatically applies to all product versions.
Support
Following the registration, the customer is eligible for e-mail support
for the installation of the servers and the connection to the company
network. This installation support is now available for the entire term
of the Maintenance Program.
Additionally, customers can make use of the online Support
Database (SDB).
The SUSE LINUX Support Database contains the accumulated expertise and
technical details on all versions of all SUSE LINUX products.
The SUSE LINUX Maintenance Program is the basis and prerequisite for an
extensive portfolio of advanced SUSE LINUX Support offers that make sure the
company gets qualified assistance from the SUSE LINUX experts for the
running system - at fixed prices, with guaranteed turnaround times, and
around the clock, if necessary.
Further information
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